Volunteer Manager (HR)

Thinktenacity; Greater London; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A community-focused charitable organization in Greater London is looking for a Volunteer Manager (HR) to lead the recruitment, training, and engagement of volunteers. This role is ideal for someone with HR experience who is passionate about making social change. You'll foster a welcoming environment and support volunteers in delivering free counseling to marginalized communities. The position requires strong leadership skills and at least three years of relevant experience. Join us to make a meaningful impact in health equity.

Qualifications

• Minimum three years experience in volunteer management or HR.
• Strong leadership skills and event management ability.
• High-level communication skills needed for training and development.

Responsibilities

• Recruit and train volunteers to contribute to our mission.
• Lead volunteer engagement and retention initiatives.
• Provide line management and support to volunteers.

Skills

Volunteer management

HR experience

Leadership skills

Event management

Advanced communication (verbal & written)

Job description

Ideal for someone with HR experience to lead our small but brilliant volunteering team. The role includes recruiting, training, and engaging volunteers ideal for someone searching for new year opportunity to make social change in your community.

What difference will you make?

By volunteering with Think Tenacity Academy, you step into a strategic leadership role that bridges corporate expertise and social purpose—fueling sustainable growth, empowering the next generation, and creating meaningful, measurable change.

In the long term you will be assisting us with the future success of the organisation mission educating and raising awareness free mental health support tackling health inequalities by providing free therapy sessions or Black marginalized communities and Black entrepreneurs.

Volunteer Manager (HR) Impact

• Empowerment Through Purpose & Wellbeing
• Building Stronger Community & Brand Reputation
• Strategic Networking & Relationship Development
• Mutual Value & Shared Purpose

What are we looking for?

Skills & Experience

• Min three years experience in volunteer management or HR working in private, public or charitable sector
• Strong leadership skills
• Create and manage multiple role descriptions
• Event management ability to organise volunteer appreciation events
• High level ability to follow-up by email whilst remaining calm to receive an email reply
• Ability to deliver training & development via Zoom
• Advance Level Communication (Both Verbal & Written)

Qualities

• Passion for the Cause
• Proactive & Resourceful
• Resilient & Persistent
• Integrity & Trustworthiness
• Team Player with Leadership Flair

DESIRABLE

• A keen interest in working in a small charitable organisation and making a difference to health inequalities to break Black mental health stigma.
• Ability to remain calm to prioritise your workload to meet deadlines.
• Deep commitment to equity, inclusion, and social justice

What will you be doing?

A new year role opportunity to suit someone who want to make social change by making our volunteers feel welcomed, valued, and empowered to contribute our mission providing free counselling for underserved Black marginalized community.

As Volunteer Manager, you will play a central role in that makes Think Tenacity Academy’s work possible by recruiting, training, and engaging volunteers. You will also line-manage the volunteers promoting a positive and inclusive environment.

Working From Home - HR Key Responsibilities

• Volunteer Recruitment
• Lead the recruitment of volunteers using platforms such as Reach Volunteering and other online portals
• Engagement & Retention
• Maintain regular communication with volunteers so they feel supported, informed, and connected to the mission
• Develop and manage volunteer appreciation initiatives to recognise contribution and build community
• Training via Zoom
• Implement onboarding and induction processes for new volunteers
• Ensure volunteers understand Think Tenacity Academy’s values access safeguarding polices
• Line Management
• Provide light-touch line management to volunteers, including regular telephone/WhatsApp check-ins.
• Support volunteers to stay motivated and perform effectively in their roles whilst identifying training needs.
• Post Administration & Reporting介
• Maintain accurate post volunteer records for Think Tenacity Academy leadership team and trustees