Vehicle Parts Supervisor

Activate Group; Mildenhall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading vehicle repair company in Mildenhall is seeking a Vehicle Parts Manager. This role involves managing parts coordination, ensuring accurate deliveries, and maintaining stock checks. Ideal candidates will have exceptional customer service skills, logistical experience, and strong attention to detail. The company offers attractive benefits including 33 days holiday and personal health cash plans, emphasizing employee wellbeing and support.

Benefits

33 days holiday

Personal health cash plan

Enhanced maternity/paternity/adoption pay

Life assurance

Free breakfasts and fruit

Birthday surprise

Qualifications

• Excellent organisation and communication skills are essential.
• Proactive and able to manage customers with little intervention.
• Full driving license with the correct classification.

Responsibilities

• Manage daily parts coordination of internal and stock deliveries.
• Ensure all parts delivered are checked against orders.
• Carry out monthly stock checks reconciling to usage.

Skills

Excellent customer service and communication skills

Strong attention to detail

Good time management and prioritisation skills

Logistics experience

Exceptional communication

Job description

Job title: Vehicle Parts Manager
Department: Activate Accident Repair
Reports to: Bodyshop Manager
Hours: 45 hours

Location: AAR Mildenhall, Plot 41, Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS

Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.

Great career development opportunities – grow with us.

About the role

You will be responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.

Key Responsibilities

• Manage daily parts co-ordination of both internal and stock delivered.
• Update parts ordering system.
• Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
• Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
• Carry out monthly stock checks, which reconcile back to usage and suppliers' invoices.
• Monitor and control resources within the parts department.
• Work within internal procedures to achieve targets set out by your line manager.
• Communicate to the Workshop Controller and reception any potential delays to a parts order arriving on site.
• Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.

Skills and experience

• Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
• Flexibility dealing with changes in demand, tasks, and processes.
• Strong attention to detail.
• Computer literate.
• Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
• Good time management and prioritisation skills.
• Full driving license with the correct classification to carryout duties.
• Logistics experience
• Experience of vehicle appraisal
• Exceptional communication and customer service skills

Benefits

• 33 days holiday
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our values. They define who we are, and how we work with team members, customers and suppliers:

Purpose

Make someone's bad day better

Values

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.