Vehicle Claims Specialist | Hybrid, 37.5h/week

Activate Group; Peterborough; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading claims management company in the UK is seeking a Technical Claims Handler to manage vehicle claims from various customers. You'll ensure that all clients receive professional service and that all service level agreements are met. Ideal candidates should possess strong communication skills and be able to handle high call volumes. This position offers career development opportunities and hybrid working arrangements post-training, alongside a range of employee benefits including 33 days holiday and personal health cash plans.

Benefits

33 days holiday

Personal health cash plan

Enhanced parental pay

Life assurance

Free breakfasts and fruit

Birthday surprise

Responsibilities

• Manage vehicle claims from initiation to completion.
• Communicate with customers, clients, and repairers effectively.
• Ensure all SLA’s are consistently met.

Skills

Excellent customer service skills

Ability to handle a high volume of calls daily

Excellent written and verbal communication skills

Able to manage own time and workload

Experience in a target-driven and fast-paced environment

Experience within the insurance and claims industry

Job description

A leading claims management company in the UK is seeking a Technical Claims Handler to manage vehicle claims from various customers. You'll ensure that all clients receive professional service and that all service level agreements are met. Ideal candidates should possess strong communication skills and be able to handle high call volumes. This position offers career development opportunities and hybrid working arrangements post-training, alongside a range of employee benefits including 33 days holiday and personal health cash plans.