UX Writer, UK

Trip Group; City of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global travel service provider is seeking a UX Writer to enhance user experience through compelling copy for new features. The role involves writing engaging UX content, revising existing material, and collaborating with various teams. Ideal candidates are native English speakers with strong writing skills and a background in UX writing. This position is based in London, with opportunities for relocation.

Benefits

Learning opportunities

Flexible work arrangements

Company-sponsored events

Qualifications

• Native English speaker with working proficiency in Mandarin Chinese.
• Experience in UX writing with a portfolio is a plus.
• Excellent writing skills following tone of voice guidelines.

Responsibilities

• Write clear, concise, and engaging UX copy for new features.
• Revise and improve existing copy on the platform.
• Collaborate closely with product managers and developers.
• Identify design flaws and suggest solutions through copy.

Skills

UX writing

Excellent writing skills

Working proficiency in Mandarin Chinese

Understanding of UX writing best practices

Job description

Regular London Accommodation Other Job ID:6330

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

About the Role

We’re seeking a UX Writer to join our team in Trip.com’s Hotel Business Unit. You’ll play a crucial role in enhancing the user experience by creating compelling and user-friendly copy for new features. Your ability to effectively write from a user-focused perspective will be essential to this role. This is an in-house position located in London, Berlin, or Shanghai.

In this Role, you’ll get to

• Write clear, concise, and engaging UX copy for new features, ensuring it aligns with the brand voice and tone
• Revise and improve existing copy on the platform to enhance user experience and overall product quality
• Collaborate closely with product managers, business development teams, and developers to ensure requirements are met
• Demonstrate a strong product design sense, identifying design flaws and suggesting creative solutions through copy

What you\'ll Need to Succeed

• Native English speaker with working proficiency in Mandarin Chinese
• Experience in UX writing and a portfolio of past work are a plus
• Based in London, Berlin, or Shanghai, or willing to relocate. We offer relocation options for successful candidates.
• Excellent writing skills with the ability to follow tone of voice guidelines and translate user insights into intuitive experiences
• Strong knowledge of UX writing best practices

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it\'s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events

Find out more about opportunities at https://careers.trip.com