Utilities Administrator

Networkplus; Worsley; On-site; GBP 25,000; Full time

Job summary

A prominent utility services provider is looking for a Utilities Administrator to support their Operations Support team in Worsley. This role involves delivering excellent customer service, managing databases, and providing administrative support. Candidates should have prior administrative experience, proficiency in Microsoft Office, and strong attention to detail. The position offers a full benefits package and a competitive salary based on experience.

Benefits

Full benefits package

Competitive salary based on experience

Qualifications

• Previous experience in an administrative role.
• Proficient IT skills in Microsoft Office.
• Ability to prioritise workload and work to tight deadlines.
• Exceptional attention to detail.

Responsibilities

• Provide a front-line telephone service to both internal and external customers.
• Liaise with Supervisors and sub-contract teams for programme delivery.
• Maintain accurate input and uploading of information into management systems.
• Ensure excellent customer service for both internal and external customers.
• Collate, co-ordinate and distribute the operational job pack.
• Provide daily and weekly reports as required.
• Offer innovative solutions to problems and embrace change.
• Report safety issues per Company procedures.

Skills

Administrative experience

Proficient IT skills in Microsoft Office

Ability to prioritise workload

Attention to detail

Job description

Overview

Department: United Utilities

Employment Type: Full Time

Location: Worsley

Reporting To: Lorna Harrison

Compensation: £25,000 / year

Description

As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client databases.

Responsibilities

• Provide a front-line telephone service to both internal and external customers
• Liaise with Supervisors and sub-contract teams to ensure programmes are delivered in a professional and efficient manner, meeting client and operational requirements
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that issues are recorded and escalated
• Ensure the highest level of customer service is achieved for external and internal customers, providing excellent customer satisfaction
• Collate, co-ordinate and distribute the operational job pack
• Provide daily and weekly reports as required and ensure that service levels and objectives are met
• Provide a positive and innovative input into the team, offering solutions to problems and embracing change
• Report safety issues in line with Company procedures

Skills, Knowledge & Expertise

• Previous experience in an administrative role
• Proficient IT skills in Microsoft Office
• Ability to prioritise workload and work to tight deadlines
• Exceptional attention to detail

Job Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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