User Researcher, MyCare.scot — Remote & Flexible (FTC)

Nhsscotland; Scotland; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A national health board in Scotland is seeking two User Researchers to join their team for the MyCare.scot digital service. The role requires proven experience in user research and usability testing, while collaborating with multi-disciplinary teams to ensure the service meets user needs. This position offers flexible working arrangements, a generous pension scheme, and the chance to contribute significantly to user-centred digital services in healthcare.

Benefits

Life-work balance

Generous NHS pension scheme

Annual Leave – 27 Days

NHS discounts

Qualifications

• Proven experience as a user researcher or equivalent role.
• A clear understanding of user research techniques for digital services.
• Experience of managing usability testing of web or mobile applications.

Responsibilities

• Provide actionable insights to inform digital services.
• Collaborate with teams to ensure user needs are met.
• Conduct UX research and usability testing for MyCare.scot.

Skills

User research techniques

Usability testing

Collaboration in multi-disciplinary teams

Documenting insights from research

Job description

A national health board in Scotland is seeking two User Researchers to join their team for the MyCare.scot digital service. The role requires proven experience in user research and usability testing, while collaborating with multi-disciplinary teams to ensure the service meets user needs. This position offers flexible working arrangements, a generous pension scheme, and the chance to contribute significantly to user-centred digital services in healthcare.