Urology Medical Secretary, Band 3

NHS; Cheltenham; On-site; GBP 24,000 - 27,000; Part time

Job summary

A regional healthcare provider in Cheltenham is looking for a part-time Urology Medical Secretary. In this role, you will provide secretarial support within a busy clinical team, handle communications, and maintain high standards of administration. Candidates should possess relevant qualifications and experience in a healthcare setting. The position offers a competitive salary and benefits including flexible working and NHS pension scheme.

Benefits

NHS pension scheme

Generous annual leave allowance

Discounts at local shops and restaurants

Access to two on-site nurseries

Health and wellbeing initiatives

Qualifications

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
• NVQ in Administration level 3 and computer literate in Microsoft Office packages.
• Appropriate experience in a hospital or office environment.

Responsibilities

• Provide professional, efficient and confidential secretarial support.
• Communicate effectively with team members and colleagues.
• Maintain and develop high standards of administration and record keeping.

Skills

Excellent communication and interpersonal skills

Ability to deal with complex situations

Flexible team worker

Motivated and innovative

Education

GCSE grade C or above in literacy and numeracy

NVQ in Administration level 3

Tools

Microsoft Office packages

TRAK/EPR/PACS/Infoflex

Job description

Urology Medical Secretary, Band 3

The closing date is 05 January 2026

If you want an interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you.

The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrates loyalty and are prepared to work hard when necessary to get things done.

In return, we can offer you a job where you are valued in supporting our team and making a difference to patients, with the potential for further development within the team.

This exciting opportunity is a part-time 34 hour per week role.

Main duties of the job

• The post holder is responsible for working within the Urology team providing professional, efficient and confidential secretarial support
• Communicate effectively with team members and colleagues
• Maintain and develop high standards of administration and record keeping
• Take on responsibility for personal development and support the development of the Service
• Conduct oneself in a professional manner and be a role model at all times
• Provide day to day administrative support when required for the department on request

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on‑site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job responsibilities

Please see the attached job description for more information on the main responsibilities of this vacancy.

Person Specification

Qualifications

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
• NVQ in Administration level 3 computer literate in Microsoft Office packages

Experience

• Appropriate experience in a hospital or office environment
• Previous experience of dealing with members of the public
• Good command and understanding of English, punctuation and grammar
• Experience of using own initiative, prioritising workload and utilising organisational skills
• Knowledge and experience of 18wk RTT pathway
• Working experience of TRAK/EPR/PACS/Infoflex

Knowledge/ Skills

• Ability to deal with complex situations
• Excellent communication and interpersonal skills
• Acts as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice.
• Flexible team worker
• Motivated and Innovative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,937 to £26,598 a year (pa pro rata if part‑time)