Trainee Parts Advisor

Phillip Limited; Dundee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading commercial vehicle specialist in Dundee is seeking a Trainee Parts Advisor to join their Parts Team. The successful candidate will be part of a dedicated team providing parts support to commercial vehicle operators. Responsibilities include communicating with customers, processing orders, and assisting in the department's operations. Ideal applicants should possess good communication and customer service skills, with a willingness to learn. A competitive remuneration package and excellent working conditions will be offered.

Benefits

30 Days holiday per annum

Enhanced company pension

Flexible working hours

Staff discount on cars

On-site parking

Health & wellbeing support

Referral programme

Qualifications

• Good communication and customer service skills are essential.
• An ability and willingness to learn new skills.
• Experience with commercial vehicles is preferable but not necessary.

Responsibilities

• Provide parts support to commercial vehicle operators.
• Communicate with customers to determine their requirements.
• Accurately process customer and workshop orders.

Skills

Good communication skills

Customer Service skills

Willingness to learn

IT literacy

Punctuality

Job description

Our customers and colleagues are our priority. It is our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work.

AM Phillip Trucktechare a family business who have been trading for over 70 years and are Scotland's leading commercial vehicle specialists.

We currently have six depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.

Good company to work for, as long as you do your job the management leave you to your own devices…is a good place to work.

it's a fantastic company to work for, your colleagues are all very friendly and top notch. Even the management are very approachable.

We have a new and exciting opening for a Trainee Parts advisor to join the Parts Team at our Dundee branch. We are looking for someone with willingness and drive to become fully trained and to progress within the Commercial Vehicle Parts Sector.

THE ROLE

• To work within a dedicated team providing original and aftermarket parts support to a customer base of commercial vehicle operators and other small businesses.
• Provide parts support to our own very busy workshop.
• Communicate with customers to determine their requirements.
• Identify parts, produce quotations and supply parts required for various jobs.
• Accurately process customer/workshop orders as well as orders received via other AM Phillip Trucktech branches.
• Assist colleagues where required with goods in, parcel despatch, serving on customer counters and warehouse duties.
• Take part in the completion of the department’s annual stock take.

KEY SKILLS

• Good communication skills.
• Customer Service skills.
• An ability and willingness to learn.
• Experience of commercial vehicles is preferable but not essential.
• IT literacy.
• Punctuality.

Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package.

COMPANY BENEFITS

• 30 Days holiday per annum, plus an extra holiday on your birthday (after a year's service)
• Enhanced company pension
• Flexible working hours (subject to availability)
• Staff discount on new and used cars via our Glenford dealership
• Bereavement leave
• On-site parking
• Company life-assurance policy
• Health & wellbeing support
• Mortgage advice
• Referral programme: Colleagues can receive up to £1,000 for each successful technician referral!

To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available.