Trainee Optical Assistant

Specsavers; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading optical retail company is seeking a Trainee Optical Assistant in the United Kingdom. In this role, you will create a welcoming environment in stores, ensuring each customer receives excellent care. You don't need previous experience but must be passionate about customer service and ready to learn. The position offers flexible hours and numerous benefits, including discounts and additional leave. Join a supportive team where your development is valued and encouraged.

Benefits

Salary between £10.20 and £12.41 per hour

Auto-enrollment in pension scheme

Specsavers Perks for discounts

WeCare employee support service

Complimentary Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off for your birthday

Enhanced family leave and sick pay

Qualifications

• No previous experience required, but a passion for customer service is essential.
• Ability to work in a fast-paced environment and take feedback.
• Confidence in using IT systems.

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care.
• Work occasionally at the Swansea store.

Skills

Excellent customer service

Teamwork

Good initiative

Confidence in IT systems

Excellent communication

Openness to feedback

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Mumbles, with the occasional requirement to work in the Swansea store.

What’s on offer

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary- £10.20-£12.41 per hour (depending on age)
• Working hours- 30 hours per week including weekends
• Benefits
• Life in the store- Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!