Trading IT Support Specialist

OneAPPS Enterprise Technologies Ltd; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technology consulting firm based in London is seeking an IT Support / IT Technician to provide support in a sales & trading environment. The ideal candidate will have 2–3 years of relevant IT support experience and be proficient in troubleshooting Windows and market data applications. This role requires excellent communication skills and the ability to handle escalations while working collaboratively across support teams.

Qualifications

• 2–3 years of relevant IT support/technical experience.
• Experience in a sales & trading support environment.
• Ability to respond promptly to communications across platforms.

Responsibilities

• Install, troubleshoot, repair, and maintain software applications & infrastructure.
• Handle escalations from the helpdesk for application support.
• Support sales & trading users with technical queries.
• Create and maintain support documentation.

Skills

Troubleshooting

Technical support

Experience with Bloomberg terminal

Communication

Tools

Microsoft Teams

Skype

Symphony

Jive

Job description

A technology consulting firm based in London is seeking an IT Support / IT Technician to provide support in a sales & trading environment. The ideal candidate will have 2–3 years of relevant IT support experience and be proficient in troubleshooting Windows and market data applications. This role requires excellent communication skills and the ability to handle escalations while working collaboratively across support teams.