Tool Hire Manager

STARK Group; Basingstoke; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading building materials distributor is seeking a Tool Hire Manager for their Basingstoke branch. The successful candidate will manage the Tool Hire operation, develop a strong team, and drive sales while maintaining compliance with company policies. The role offers a competitive salary, discretionary bonuses, and a wide range of employee benefits including discounts and a retirement savings plan. A manual UK driving license and experience in a customer facing role are preferred.

Benefits

Competitive salary

Staff discount

Life assurance

34 days of holiday

Access to health and wellbeing services

Qualifications

• Manual UK driving license, held for a minimum of 1 year.
• Previous industry experience beneficial but not essential.
• Confident in leading and developing a team.

Responsibilities

• Manage the Tool Hire operation in branch.
• Develop product knowledge across all colleagues.
• Build relationships through customer interactions.

Skills

Customer facing experience

Sales focus

Team leadership

Tool hire product knowledge

Job description

Tool Hire Manager page is loaded## Tool Hire Managerremote type: Site-based onlylocations: Basingstoketime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 2, 2026 (24 days left to apply)job requisition id: JR33817**Jewson,** a leading building materials distributor in Northern Europe, is on the hunt for a **Tool Hire Manager**to lead and drive the Tool Hire Department in our **Basingstoke** branch.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).***Key Responsibilities***You'll be responsible for managing all aspects of the Tool Hire Department in our busy branch by building relationships with customers, driving sales and promoting our tool hire offering while managing your team and their compliance.* Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets* Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey* Maintain full compliance with company policies and procedures, especially in relation to Health & Safety* Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network* When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures***Required Skills and Experience**** Manual UK driving license, held for a minimum of 1 year, with no more than 6 points* Previous industry experience would be beneficial but not essential* Experience in a customer facing, sales focused role* Confident in leading and developing a team* Competitive salary and discretionary bonus* A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support* Generous employee discounts* Access to discounts with hundreds of your favourite high street and online retailers* Retirement savings plan* Life assurance* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a childAt Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!***What's next…***If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!