Textiles Dept Manager: Lead, Inspire & Hit KPIs

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading sports fashion retailer is seeking a Department Manager to oversee customer service and team performance in Manchester. In this role, you will lead a team, ensuring exceptional service while meeting financial goals. Ideal candidates have 2-3 years of retail leadership experience, strong interpersonal skills, and a passion for customer engagement. This position offers career development opportunities, staff discounts, and a fast-paced work environment. Join us to inspire and connect customers with our brand.

Benefits

Attractive staff discount

Training and development opportunities

Paid parental leave

Qualifications

• 2-3 years of leadership experience within retail or a similar industry.
• A positive attitude and ability to motivate your team.
• Proven track record in driving and exceeding KPIs.

Responsibilities

• Lead your department to provide exceptional customer service.
• Coach your team to ensure great in-store experiences.
• Maintain merchandising and visual standards.

Skills

Leadership experience

Customer service expertise

Time management skills

Interpersonal skills

Job description

A leading sports fashion retailer is seeking a Department Manager to oversee customer service and team performance in Manchester. In this role, you will lead a team, ensuring exceptional service while meeting financial goals. Ideal candidates have 2-3 years of retail leadership experience, strong interpersonal skills, and a passion for customer engagement. This position offers career development opportunities, staff discounts, and a fast-paced work environment. Join us to inspire and connect customers with our brand.