Test Centre Administrator - Oxfordshire, UK

Pearson; Oxford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading testing organization in Oxford is hiring a Test Centre Administrator to support candidates during their exams. This role involves welcoming and checking in candidates, ensuring compliance with testing procedures, and providing exceptional customer service. Candidates should have school qualifications in English and Maths, possess strong attention to detail, and be flexible to work different shifts. Experience with Microsoft Office is beneficial. The position offers a pay rate of £13.37 per hour and a supportive work environment.

Qualifications

• Friendly and professional team-player.
• Flexible to work different days and times.
• Comfortable in a quiet testing environment.

Responsibilities

• Welcome and check-in test-taking candidates.
• Comply with security and procedures.
• Proctor candidates during exams.
• Troubleshoot technical issues in Test Centre.
• Perform housekeeping duties.

Skills

Customer service

Attention to detail

Team player

Microsoft Office (Word, Excel, Outlook)

Education

School qualifications in English and Maths

Job description

Our Organisation

Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.

Our Opportunity

We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Oxford.

Your Opportunity

• The pay rate is £13.37 per hour, paid at the end of every month.

• Flexible to do either an am shift 7:30-14:00, pm shift 13:45-20:15, lunch cover 9:00-17:00, Sat 7:30-12:15.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.

This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.

• Comply with all exam testing security and procedures and follow company policies using careful judgment.

• Verify customer/candidate personal identification documents and explain the exam testing process/rules.

• Proctor / invigilate candidates while they are completing their exam/test.

• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.

• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Our Successful Applicant

This is a wonderful opportunity to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.

Our Recruitment Process

This is an essential role so please apply now! Complete and submit your application directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.

Equal Opportunity

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].