Tesco Shift Leader - Days - Bath Weston Express

Tesco Plc; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain is seeking a Shift Leader for their Bath Weston Express location. This role involves overseeing store operations, ensuring high customer service standards, and coaching team members. Ideal candidates will have strong communication skills, relevant retail experience, and the ability to lead effectively. Benefits include flexible working hours and competitive pay starting at £14.76 an hour.

Benefits

20 days holiday plus a personal day (22 days after 12 months)

10% off and additional discounts

Free wellbeing services

Life cover of five times your pay

Pay-pension match contribution up to 7.5%

Uniform provided

Qualifications

• Must be 18 or over.
• Experience in a fast-paced retail environment is desirable.
• Comfortable coaching colleagues and focusing on continuous improvement.

Responsibilities

• Lead and coordinate duty shifts for the store.
• Support and coach colleagues to improve team culture.
• Manage store performance with managers' input.
• Maintain health and safety routines.
• Deliver exceptional customer service.
• Act as go-to person in the manager's absence.

Skills

Strong communication skills

Customer service approach

Ability to lead

Experience in retail

Coaching skills

Job description

Tesco Shift Leader – Days – Bath Weston Express

Join Tesco as a Shift Leader and help deliver a great retail experience in Bath Weston Express. This role offers flexible working hours and a pay rate starting at £14.76 an hour, increasing to £15.97 for stores inside the M25.

Overview

As a Shift Leader you will oversee the store from the shop floor, coordinate the team, and ensure the store runs smoothly. Your focus will be on customer service, store operations, and staff coaching.

Responsibilities

• Lead and coordinate duty shifts, ensuring a clean, well‑stocked store that exceeds customer expectations.
• Support and coach colleagues, giving feedback and encouraging a positive team culture.
• Manage store performance, working with managers to implement improvement actions.
• Maintain health and safety routines, ensuring the store stays safe for customers and staff.
• Deliver exceptional customer service, listening to customers and helping them find what they need.
• Act as the go‑to person for colleagues in the absence of the manager.

Qualifications

• 18 or over to apply.
• Strong communication skills and a clear, friendly customer service approach.
• Ability to lead the store in the manager’s absence and make decisions on the floor.
• Experience in a fast‑paced retail environment is desirable.
• Comfortable coaching and coaching colleagues, with a focus on continuous improvement.

Benefits

• Holiday starting at 20 days plus a personal day (22 days after 12 months).
• Flexible working from day one.
• 10% off, 15% at payday weekends, and a colleague club card offering savings up to £2,000 a year.
• Free wellbeing services and access to a range of health resources.
• Life cover of five times your pay.
• Pay‑pension match contribution up to 7.5%.
• Uniform provided.

About Tesco

Tesco is the world’s leading supermarket, serving customers, communities and the planet every day. We value equality, diversity and inclusion, and we offer a supportive working environment where everyone feels welcome.