Telematics Customer Care | Growth Path & Monthly Bonus

Northgate Vehicle Hire Limited; Tees Valley; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading vehicle rental company in the UK is seeking a motivated Customer Service Advisor to join their Telematics team. You will play a crucial role in maintaining high customer standards while gaining valuable experience. The position offers a starting salary of £23,874 with opportunities to progress to £26,304, along with a comprehensive benefits package that includes annual leave, performance bonuses, and wellbeing services. Join a company that values diversity and continuous improvement.

Benefits

Annual leave starting at 24 days

Performance bonus

Flexible spending on holidays

Pension with 5% employer contributions

Life assurance

Colleague referral scheme

Colleague vehicle-leasing schemes

Wellbeing and lifestyle services

Qualifications

• Keen eye for detail to ensure high levels of accuracy.
• Ability to navigate standard Microsoft packages.
• Passion for continuous improvement.

Responsibilities

• Deliver excellent customer service.
• Support continuous improvement initiatives.
• Contribute to a team-driven environment.

Skills

Customer centricity

Attention to detail

IT literacy

Effective communication

Organizational skills

Job description

A leading vehicle rental company in the UK is seeking a motivated Customer Service Advisor to join their Telematics team. You will play a crucial role in maintaining high customer standards while gaining valuable experience. The position offers a starting salary of £23,874 with opportunities to progress to £26,304, along with a comprehensive benefits package that includes annual leave, performance bonuses, and wellbeing services. Join a company that values diversity and continuous improvement.