Technician

dBs Institute; Manchester; On-site; GBP 9,000 - 26,000; Part time

Job summary

An educational institution in Manchester is seeking a Technician to ensure facilities are clean and well-maintained while providing technical support to students and staff. The role includes managing bookings and adhering to health and safety standards. Ideal candidates should have relevant technical qualifications and experience in customer service. This part-time position requires evening and weekend work, offering a supportive environment for creativity and collaboration.

Benefits

Generous Holiday Allocation

Health Cash Plan

Employee Assistance Programme

Staff Discounts

Qualifications

• Understanding of health and safety regulations relevant to the workplace.
• Ability to perform preventative maintenance on equipment.
• Strong communication skills to assist students and staff.

Responsibilities

• Ensure all facilities are clean, tidy, and well maintained.
• Act as the point of contact for students and staff for technical support.
• Manage bookings for facilities and resources.

Skills

Health and Safety practices

Preventative maintenance

Customer service

Education

Relevant technical qualification

Tools

Maintenance tools

Job description

Job Title: Technician

Location: dBs Institute of Music Manchester

Department: Technician Team (HE)

Reports to: Head Technician

Salary: £25,500 FTE(Actual Salary for 15 hours per week, term time only £9,140)

Contract: 0.4 (focused on regular evening and weekend work)

About the Role

The Technician represents dBs Institute to prospective students, current students and external organisations. The role holder will work alongside the Head Technician, Technical Manager and Head of Campus to handle the day to day running of the centre, and to increase its effectiveness.

The Technician will ensure all facilities and equipment are clean and in working order whilst also being responsible for health and safety, adhering to all company and legislative standards. The role holder will provide front line technical, resources and facilities related support to students and staff with a focus on the provision of an exceptional student experience.

Key Tasks and Responsibilities

• Work will be wide and varied but the following will give you an idea of what to expect:
• Ensuring all facilities and resources are clean, tidy and well maintained.
• Ensuring all equipment within the facility is in full working order, by engaging in regular preventative maintenance and reactive repairs.
• Acting as point of contact on site for Students and Staff requiring assistance and / or support with equipment, facilities and resources.
• Being responsible for opening / closing the building in line with shift patterns. Responsible for the security of equipment and premises, acting as liaison for external alarms / security / maintenance contractors when required. May be a named key-holder for security monitoring stations.
• Being responsible for upholding and promoting Health & Safety within the facility.
• Managing our booking systems and responding to resource booking enquiries as required.
• Working with Head Technician, Technical Manager, Head of Centre and Area Facilities Manager to establish and uphold site procedures and policies.
• Preparatory activities on site prior to the arrival of students.
• Responding to support requests as required.
• Representing the mission, aims and policies of dBs Institute in a manner that fosters cooperation and respect between staff on site and throughout all dBs Institute facilities.
• Ensuring the needs of students are addressed in line with technician responsibilities, and signposting to other services within the institute where appropriate.
• Work to contribute to a high level of morale among the staff.
• Attend all academic and general staff meetings as required.
• Be a representative of dBs Institute at open days and external events.
• Any other duties appropriate to the role as required by the line manager or management team (within the job holder’s level of skill and ability).

Who is dBs Institute?

dBs Institute is on a relentless mission to empower creative people by providing the experience, education and opportunities needed to pursue a life in the creative industries. For 25 years we’ve been focused on providing an exceptional educational experience that equips you with the technical skills, theoretical knowledge, and entrepreneurial mindset needed to succeed in a constantly evolving industry. Our goal is to empower you to think critically, approach your work with curiosity, experiment, and take risks to push the boundaries of creative technology.

We're big believers that innovation flourishes in a community that's diverse and collaborative. That's why we're dedicated to creating an environment that celebrates and supports a wide range of voices and perspectives. We encourage creativity and the sharing of ideas; a space where everyone is valued and treated with respect, where every member of our community has the opportunity to contribute their unique talents and ideas.

At dBs Institute, we’re nurturing a new generation of creative professionals who will use their skills and passion to make a positive impact on the world.

dBs Institute wasacquired by ‘Access Creative College’ (ACC), formerly known as Access to Music, who were founded in 1992. dBs Institute as such are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, Access Sport and Access Industry. This allows for a perfect synergy in offering end-to-end post-16 education in the creative industries whichallow us to continue making a real difference in the lives of our students.

What we offer?

• Generous Holiday Allocation
• Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
• Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
• Paid Leave:Enhanced Maternity, Paternity and Sick pay.

A full job description and person specification is available for download alongside our full benefits booklet.

DBS Checks: Enhanced DBS clearance will be required.

Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.