Technician

Toni & Guy; City of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading hair salon in the City of London is seeking a Technician to create breathtaking colour transformations and provide an exceptional client experience. You will cultivate client relationships and mentor apprentices in a dynamic environment. The ideal candidate should be proficient in various hairdressing techniques and demonstrate strong customer service skills. This position offers flexible working hours and a competitive commission structure.

Benefits

Competitive commission structure

Access to education programs

28 days of holiday

Company pension scheme

Regular complimentary services

Discounted retail products

Exciting staff events

Paid education opportunities

Qualifications

• Demonstrate expertise in hairdressing techniques.
• Provide exceptional customer service.
• Cultivate long-term client relationships.

Responsibilities

• Conduct personalised consultations for clients.
• Mentor and inspire apprentices.
• Enhance client satisfaction through product knowledge.
• Champion the brand's reputation.

Skills

Expertise in hairdressing techniques

Customer service skills

Client relationship management

Artistic vision

Job description

TECHNICIAN

Begin an exciting new chapter with TONI & GUY as a Technician. Unleash your creative spirit and love for hair creating breath‑taking colour transformations for our clients. Join our dynamic salon team and cultivate your talents in a stimulating environment, where you'll have the chance to leave a lasting impression and create unforgettable experiences for our clientele.

Schedule

Flexible working hours between full and part time, the salon is open for 6 days a week (Mon – Sat).

What We Offer

• Competitive commission structure.
• Access to our globally renowned education programs at our London Academy.
• 28 days of holiday (including bank holidays).
• Company pension scheme.
• Regular complimentary Cut & Colour services.
• Discounted retail products.
• Exciting staff events.
• Paid TONI&GUY and L’Oréal education.

Your Responsibilities

• Conduct personalised consultations to ensure each client receives a bespoke TONI & GUY experience.
• Cultivate and expand your client base while fostering strong client loyalty.
• Enhance client satisfaction by recommending expert colour services and promoting product sales through in-depth product knowledge.
• Mentor and inspire apprentices, serving as a role model in the salon and embodying the esteemed TONI & GUY brand.
• Champion the Superbrand status of TONI & GUY, actively promoting and maintaining its reputation.
• Take advantage of comprehensive training opportunities at our Academy to enhance your skills and advance your career with TONI & GUY.

We're Looking For Someone Who Can

• Demonstrate expertise in a variety of hairdressing techniques, delivering precise cuts and styles.
• Bring artistic vision to life by understanding clients' preferences and creating stunning hairstyles.
• Provide exceptional customer service and cultivate long‑term relationships with clients.
• Manage a busy schedule efficiently, handling diverse client needs with flexibility and meeting deadlines consistently.

At TONI & GUY, we believe that skills, potential, and passion come in various forms. We celebrate individuality and encourage candidates to apply, regardless of whether they meet every criterion on the list.