TECHNICAL SUPPORT OFFICER

Cardiff Council; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in Cardiff is seeking a School Organisation Programme Technical Support Officer. This permanent, full-time role involves supporting capital works processes and ensuring health and safety compliance in school buildings. Candidates should possess excellent communication and organizational skills, and be proficient in IT, especially Excel. The role requires experience in collating data and producing reports. This supportive position will contribute significantly to the educational infrastructure in Cardiff.

Qualifications

• Experience in collating reports from various service areas.
• Ability to analyse information and enhance process improvements.
• Effective communication and organizational skills.

Responsibilities

• Support the delivery of effective processes related to capital works.
• Monitor and report on Education budgets for capital works.
• Create and maintain monitoring tools for project tracking.

Skills

Effective communication skills

Organisational skills

IT skills (Excel)

Data analysis

Job description

The School Organisation Programme Team within the Education Directorate is responsible for the effective planning of school places in Cardiff, and ensuring the delivery of school places through a range of building adaptations, extensions and new build schools. It also manages the change in organisation of schools and the establishment of new schools. In addition, the team is responsible for large capital budgets relating to large-scale asset renewal projects, suitable and equality access projects, and is responsible for the health and safety of Education staff, users and pupils, with respect to the safety and suitability of school premises.

All work undertaken by the team directly relates to the improvement of teaching and learning in schools, and continues to adapt to changes in curriculum and technology, for the betterment of learning opportunities across all establishments.

About the job

School Organisation Programme (SOP) Technical Support Officer

Post No: 77821

Job Category: Admin

Contract type: Permanent

Working Hours: Full Time

What We Are Looking For From You

An exciting opportunity has arisen to join the School Organisation Planning (SOP) Team within Education.

This is a key administrative post responsible for supporting the delivery of effective processes in relation to Capital works across schools, and the Health and Safety of schools, in relation to school buildings.

This role is responsible for ensuring that Education budgets for capital works are monitored and reported in a timely and accurate fashion. This includes the creation and maintenance of detailed monitoring tools to track progress and issues. The post holder will also input significantly into the prioritisation of capital funding for a variety of condition, suitability and sufficiency projects, by collating information from different areas and applying criteria.

The post holder will report to the Principal Asset Manager, who will support them in their work. Work includes updating systems and information, raising works orders, managing procurement processes, and monitoring progress and budgets.

The post holder will aid in the commissioning of the Council’s delivery team and others to progress works, and will work collaboratively with that team to ensure the delivery and reporting of projects. Work will also include ensuring procurement and financial processes are followed.

This post will join three other posts holders, and this role will be more orientated to updating financial and numerical data, analysing data and liaising with the Buildings Services department on the progress of construction works.

You must have experience of working with a range of service areas and soliciting information from them in order to collate reports for senior managers, as well as escalating issues. You will also have experience of analysing information and supporting improvement in processes.

You must have very effective communication and organisational skills and be committed to meeting customer needs. You will also have excellent IT skills (in particular Excel) in order to produce a wide range of reports and interrogate a number of IT systems, including financial systems.

Additional information

This vacancy is suitable for post share.

This post is subject to a Standard Disclosure and Barring Service check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application: -

Job Category Admin / Clerical

Department Education & Lifelong Learning

Working Pattern/Contract Type Full Time Permanent