Technical Support Engineer — Global Impact & Growth

Campbellsci; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global technology leader in the UK is seeking a Technical Support Engineer to join its Client Services team. This entry-level position is perfect for those passionate about technology and customer service. Responsibilities include troubleshooting communication systems, providing technical support, and delivering customer training. Ideal candidates will have a technical background, strong communication skills, and a customer-first mindset. Competitive salary with various benefits included.

Benefits

May tax-efficient benefits

Enhanced pension

Company bonus

Enhanced holiday leave

Focus on wellbeing

Qualifications

• Entry-level position requiring a technical background.
• Must possess a full UK driving licence and eligibility to work in the UK.

Responsibilities

• Provide expert technical support to customers via phone, email, and web.
• Troubleshoot communication systems, including Ethernet, serial, satellite, radio, and cellular.
• Configure and support company software products.
• Write and support CRBasic datalogger programs.
• Deliver training sessions to customers.
• Support system testing and documentation.

Skills

Technical background in communications, networking, instrumentation

Strong communication skills

Customer-first mindset

Positive can-do attitude

Willingness to travel

Job description

A global technology leader in the UK is seeking a Technical Support Engineer to join its Client Services team. This entry-level position is perfect for those passionate about technology and customer service. Responsibilities include troubleshooting communication systems, providing technical support, and delivering customer training. Ideal candidates will have a technical background, strong communication skills, and a customer-first mindset. Competitive salary with various benefits included.