Technical Services FM Manager — Client‑Facing, London

IWFM Regional/Special Interest Group; Greater London; On-site; GBP 60,000 - 65,000; Full time

Job summary

A national Facilities Management company in Central London seeks a Technical Services Facilities Manager to oversee Helpdesk and Hard Services for a prestigious law firm. The role demands at least three years of experience in hard services management, strong commercial acumen, and excellent client relationship skills. The offered salary ranges from £60,000 to £65,000, alongside substantial employee benefits including life insurance and professional development opportunities.

Benefits

Competitive salary

33 days holiday including Bank Holidays

Employee Assistance Programme

Life insurance (one times annual salary)

Cycle to Work scheme

Opportunities for professional development

Qualifications

• Minimum of three years experience in hard services or building services management.
• Proven track record in delivering technical facilities management services.
• Ability to manage P&L and service contracts effectively.

Responsibilities

• Oversee day-to-day operations of Helpdesk and Hard Services.
• Manage PPM and reactive maintenance for compliance and safety.
• Lead small works and project delivery for the client.
• Produce monthly reports and data analysis.
• Ensure full statutory compliance across the estate.

Skills

Client-facing leadership

Operational focus

Commercial acumen

Negotiation skills

Technical knowledge

Proactive problem-solving

Job description

A national Facilities Management company in Central London seeks a Technical Services Facilities Manager to oversee Helpdesk and Hard Services for a prestigious law firm. The role demands at least three years of experience in hard services management, strong commercial acumen, and excellent client relationship skills. The offered salary ranges from £60,000 to £65,000, alongside substantial employee benefits including life insurance and professional development opportunities.