Technical Business Analyst

currysplc.com; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading technology retailer based in London is looking for a Technical Business Analyst to join their team. The candidate will be involved in crucial transformation projects, requiring solid telco knowledge and strong analytical skills. Responsibilities include analyzing business requirements, collaborating with technical teams, and delivering actionable solutions. This position offers a hybrid work environment with competitive benefits including private medical insurance and 25 days of annual leave.

Benefits

25 days annual leave plus bank holidays

Private Medical Insurance

Life Assurance

Colleague discounts on tech

Hybrid working arrangement

Qualifications

• Experience in launching new commercial partnerships from concept to execution.
• Exposure to digital and omnichannel strategies for partner engagement.
• Experience of full SDLC.

Responsibilities

• Perform structured analysis to ensure the impact of change is understood.
• Collaborate with technical delivery teams to clarify requirements.
• Assessing technical and change impacts from proposed solutions.

Skills

Proven experience in telecoms, particularly within the MVNO business unit

Strong understanding of commercial agreements

Ability to develop and execute channel strategies

Comfortable working with performance data

Proficient knowledge of Agile processes

Education

Bachelor's degree or equivalent

Tools

Atlassian suite

Job description

Technical Business Analyst – Currys plc

We’re Currys plc recruiting for a Technical Business Analyst to join our TechOps & PMO team. This role focuses on bridging business ideation, requirements, and technical delivery within a telecoms context, with strong emphasis on system development, integration, and solution architecture.

Location: Currys London Campus at Waterloo
Employment type: Permanent, Full Time
Grade: 4

Key Responsibilities

• Perform structured analysis to understand the full impact of change (documenting current and future technical processes, data flows, and data models).
• Review and challenge requirements (business and non-functional) and contribute to solution proposals and architecture.
• Collaborate with Enterprise and Solution Architecture to ensure technical solutions deliver requirements with appropriate artefacts.
• Assess technical and business/change impacts of proposed solutions and integrations.
• Contribute to epics and stories for key programmes ensuring actionable requirements for engineering teams.
• Clarify requirements with business, SMEs, delivery teams, and architects to ensure successful implementation.
• Be aware of Currys architectural vision and how proposed solutions align with it.
• Evaluate whether projects require early detailed attention using standard evaluation techniques (size, complexity, integrations).
• Facilitate early-stage estimation, documenting assumptions, blockers, clarifications, and dependencies.
• Build and maintain strong relationships with business users, delivery teams, and technical delivery teams to enable collaboration.
• Deliver to agreed timescales, planning and driving work through project phases.

Required Skills & Experience

• Proven experience in telecoms, particularly within the MVNO business unit.
• Strong understanding of commercial agreements, pricing strategies, and trading terms.
• Experience launching new commercial partnerships from concept to execution.
• Ability to develop and execute channel strategies aligned with broader business goals.
• Comfortable working with performance data to identify trends and opportunities for improvement.
• Familiarity with telecoms compliance requirements (e.g., Ofcom, SIM registration, GDPR).
• Core competencies: strategic thinker, trusted adviser, clear communicator, analytical thinker, problem solver, knowledge sharer.
• Exposure to digital and omnichannel strategies for partner engagement and performance tracking.
• Confident reviewing technical designs, solution architecture, and integrations.
• Ability to work with unknowns, making reasonable assumptions when needed.
• Proficient in Agile processes, writing user stories and acceptance criteria.
• Experience with full SDLC and delivering results against targets.
• Experience with Atlassian suite is desirable.

Benefits and Why Join

• 25 days of annual leave (plus bank holidays) and a competitive pension scheme.
• Private Medical Insurance.
• Life Assurance.
• Colleague discounts on Tech with Currys and iD Mobile.
• Hybrid working (with an expectation to meet in person 2–4 times per month).

Why join us: We support your career development with ongoing training and opportunities. We’re committed to inclusion and diversity and welcome applications from all backgrounds. If you need any assistance with your application, please email [e-mail].