Team Leader

Card Factory plc; East Grinstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading card retailer in East Grinstead is seeking a Team Leader to drive store success and foster a positive team atmosphere. In this role, you will support the Store Manager, motivate staff, and ensure exceptional customer service. The ideal candidate will be energetic, proactive, and skilled in leading others. This position offers competitive hourly pay at £12.49 with flexible working hours. Apply by 11 January, 2026.

Qualifications

• Good leadership skills, able to motivate a team.
• Eager to learn and see the bigger picture.
• Ability to create an inclusive environment.

Responsibilities

• Support the Store Manager in daily operations.
• Ensure great customer experiences.
• Drive store initiatives and team growth.

Skills

Leadership skills

Positive and proactive attitude

Effective communication

Flexibility

Job description

# Team Leader## About the job**Location:East Grinstead****Contracted Hours Available:15 hours**We’re on the lookout for a friendly and upbeat Team Leaderto bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving. What we’re looking for: * Good leadership skills people want to follow—positive, proactive, and full of energy.* You're curious by nature, always learning, and eager to see the bigger picture.* You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.* Step up, stay flexible, and set the tone by getting things done.* You’re fair, open to feedback, and thoughtful in how you make decisions.* You genuinely care about people, support growth, and help create a positive team vibe.The following content displays a map of the job's location.| OpenStreetMap contributors### Team Leader* **Salary** £12.49 Per Hour* **Frequency** Hourly* **Job Reference** cardfac/TP/412534/30501* **Contract Type** Permanent* **Working Hours** 15* **Closing Date** 11 January, 2026* **Location** Queens Walk East Grinstead, United Kingdom* **Posted on** 24 November, 2025