Supervisor

Specsavers; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical retail chain is seeking a passionate Supervisor to join their dynamic team in Solihull. This full-time role involves leading a team, ensuring smooth store operations, and providing exemplary customer service. Responsibilities include staff training, handling orders, and assisting in patient care. With great benefits, including a salary starting from £12.44 an hour and professional development opportunities, this is an exciting chance to grow in a supportive environment.

Benefits

Pension contribution

Discounted benefits scheme

Annual subscription to the 'Headspace' app

UK confidential employee helpline

Outstanding clinical development opportunities

Access to latest clinical technology and equipment

Qualifications

• Experience in a fast-paced customer service environment.
• Experience in optics is desirable.
• Ability to communicate effectively with customers.

Responsibilities

• Lead a team and ensure the store runs smoothly.
• Support staff and deliver training.
• Handle customer orders and provide lens care assistance.

Skills

Customer service

Communication skills

Flexibility

Organisational skills

Job description

Supervisor- Solihull

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

We’re looking for a hard-working, passionate Supervisor ready to help lead a team to greatness so we can provide the best hear and eye care possible. At Specsavers you’ll join a community focused team full of people from all walks of life and all levels of experience. So, as long as you’re ready to work hard to keep our colleagues and customers happy, whoever you are, you can make a difference here. As out Supervisor. You'll make sure that the store runs like clockwork. That means supporting other staff, making sure they’re familiar with systems and helping to deliver training. You’ll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. You’ll show people how to insert , remove and care for their lenses, as well as assisting the optical team. This role will be across two stores.

What’s on Offer?

• Full time - weekend working is essential
• Salary - starting from £12.44 an hour
• Pension contribution
• Specsavers Perks – our discounted benefits scheme
• Annual subscription to the “Headspace” app
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics
• Great communicator
• Be flexible and adaptable
• Organised
• Checked all the boxes? Now’s the perfect time to apply!