Strategic Global Accounts Manager (SaaS)

Intasite Limited; Tees Valley; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A dynamic SaaS company is seeking an Account Manager to strengthen relationships with existing clients and identify upsell opportunities. The role involves managing account activities and collaborating with internal teams to enhance customer satisfaction. Candidates should have proven experience in account management or customer success, preferably in safety-related fields, along with excellent communication skills. Benefits include annual leave, access to a gym, and training budgets.

Benefits

25 days annual leave

Access to on-site gym

Annual training budget

Complimentary parking

Qualifications

• Proven experience in account management or a client-facing role.
• Preference for candidates with knowledge of safety or high-risk environments.
• Strong relationship-building skills.
• Excellent communication and presentation skills.
• Self-starter and proactive.

Responsibilities

• Manage relationships with existing clients.
• Identify cross-sell and upsell opportunities.
• Conduct account reviews and support global frameworks.
• Collaborate with internal teams for client satisfaction.
• Track activities and revenue performance.

Skills

Account management

Customer success

Relationship building

SaaS knowledge

Analytical skills

Tools

CRM software

Job description

A dynamic SaaS company is seeking an Account Manager to strengthen relationships with existing clients and identify upsell opportunities. The role involves managing account activities and collaborating with internal teams to enhance customer satisfaction. Candidates should have proven experience in account management or customer success, preferably in safety-related fields, along with excellent communication skills. Benefits include annual leave, access to a gym, and training budgets.