Store Team Leader: Inspire Excellence in Customer Service

Whsmithcareers; Brierley Hill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Team Leader to guide and inspire the team in Brierley Hill. The ideal candidate will have a strong retail leadership background and be committed to fostering a supportive working environment. This role includes ensuring exceptional customer service and operational safety, along with opportunities for team development. Competitive compensation, pension, and employee discounts are offered, along with support through an Employee Assistance Programme.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Deals from retail partners

Qualifications

• 5 years continuous references for an airport pass required.
• Experience of proactively leading from the front.
• Ability to build strong relationships with the team.

Responsibilities

• Lead and inspire the team to provide exceptional customer service.
• Create a culture of learning and support.
• Ensure operational safety and legality in the store.

Skills

Retail leadership experience

Knowledge of KPI’s

Communication skills

Team motivation

Flexibility

Job description

A leading retail company is seeking a Team Leader to guide and inspire the team in Brierley Hill. The ideal candidate will have a strong retail leadership background and be committed to fostering a supportive working environment. This role includes ensuring exceptional customer service and operational safety, along with opportunities for team development. Competitive compensation, pension, and employee discounts are offered, along with support through an Employee Assistance Programme.