Store Team Leader - Flexible Hours, Ethical Beauty

The Body Shop; Stratford-upon-Avon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading beauty brand in Stratford-upon-Avon is seeking a Team Leader who will support store management in driving sales and ensuring an exceptional customer experience. This role involves coaching customer consultants and maintaining store operations. The ideal candidate should have a genuine passion for beauty, excellent interpersonal skills, and the ability to multitask. If you thrive in a dynamic retail environment and enjoy fostering team spirit, we want you to be part of our mission.

Qualifications

• Experience working in customer service, with a passion for beauty.
• Strong ability to communicate and listen effectively.
• Skills to build rapport and provide solutions to customer needs.

Responsibilities

• Support store management in driving sales and profit.
• Coach Customer Consultants to achieve exceptional service.
• Perform opening and closing procedures according to standards.

Skills

Customer service

Interpersonal skills

Operational skills

Multitasking

Positive mindset

Job description

A leading beauty brand in Stratford-upon-Avon is seeking a Team Leader who will support store management in driving sales and ensuring an exceptional customer experience. This role involves coaching customer consultants and maintaining store operations. The ideal candidate should have a genuine passion for beauty, excellent interpersonal skills, and the ability to multitask. If you thrive in a dynamic retail environment and enjoy fostering team spirit, we want you to be part of our mission.