Store Manager

Specsavers; Hailsham; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading optical retailer in Hailsham is seeking a Store Manager to lead a dedicated team. You will set the performance standards and empower team members to provide exceptional customer experiences while meeting business objectives. This position offers a salary up to £35,000 and a performance-related bonus. Key qualifications include experience in optics and people management skills. You'll enjoy comprehensive support, development opportunities, and attractive benefits including enhanced family leave and discounts.

Benefits

Performance related bonus scheme

Employee pension scheme

Everyday discounts and savings portal

Employee support service (WeCare)

Complimentary subscription to Headspace

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave

Qualifications

• Experience working in Optics is essential.
• Previous management experience required.
• Strong communication skills necessary.
• Detail-oriented with good organizational skills.

Responsibilities

• Lead the store team and set performance standards.
• Develop team members and enhance their skills.
• Ensure excellent customer service standards are met.
• Collaborate with Store Directors on business objectives.

Skills

Experience working in Optics

Previous people management experience

Great communicator

Eye for detail

Flexible and adaptable

Passionate people person

Organised

Hard-working

Job description

So, you’re a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you.

As a Store Manager, you’ll set the standard. You’ll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent experience while delivering business objectives. But while you support others, we’ll support you and your development too. We’ll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It’s an important job, but we think you’re up for the challenge.

Our store

Our Hailsham store is a vibrant and welcoming location at the heart of the town, easily accessible for both customers and colleagues. The store is well-connected by local bus routes, and there are free to park public car parks nearby within walking distance, ensuring ease of access. Inside, the store features 4 fully equipped testing rooms, allowing us to deliver high-quality eye care services efficiently. Situated close to local amenities, the store is known for its friendly team and strong community presence. It offers a dynamic environment where no two days are the same, with a focus on delivering exceptional customer service. Hailsham is a great place to develop your skills and grow your career within a supportive and fast-paced retail setting.

Our team

The Hailsham Specsavers team is a close-knit, supportive group of 9 dedicated professionals who are passionate about delivering exceptional eye and hearing care to the local community. Our colleagues work collaboratively in a friendly and welcoming environment, where teamwork and customer focus are at the heart of everything we do. The store prides itself on creating a positive atmosphere where everyone is encouraged to share ideas, learn new skills, and grow their careers. Whether you’re on the shop floor, in the test rooms, or supporting behind the scenes, you’ll be part of a team that values communication, mutual respect, and going the extra mile for our customers.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £35,000 (dependent on experience)
• Plus performance related bonus scheme
• 40 hours per week (to include working Saturdays)
• No Sunday working!
• We will auto‑enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Find out more

We do need you to have a few skills to get started in this role:

• Experience working in Optics
• Previous people management experience
• Be a great communicator
• Have an eye for detail
• Be flexible and adaptable
• A passionate people person
• Organised, and hard‑working

Got all of these?We can’t wait for you to apply!