Store Leader: Customer Service & Team Development

JD Sports Fashion Plc; Southampton; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a vibrant team in delivering exceptional customer experiences. This role involves coaching and motivating staff, maintaining high store standards, and ensuring a safe and compliant environment for both customers and colleagues. You will play a crucial role in achieving sales targets and enhancing customer satisfaction while fostering a culture of internal development. If you are passionate about retail and have a knack for leadership, this opportunity is perfect for you to make a significant impact in a thriving retail environment.

Qualifications

• Mindset to motivate and coach teams towards exceptional service.
• 2+ years of management experience in retail formats.

Responsibilities

• Lead and motivate a high-performing store team.
• Ensure exceptional customer service and store standards.
• Manage day-to-day operations and support hiring and training.

Skills

Coaching Skills

Team Building Skills

Communication Skills

Management Experience

Job description

An established industry player is seeking a dynamic Store Manager to lead a vibrant team in delivering exceptional customer experiences. This role involves coaching and motivating staff, maintaining high store standards, and ensuring a safe and compliant environment for both customers and colleagues. You will play a crucial role in achieving sales targets and enhancing customer satisfaction while fostering a culture of internal development. If you are passionate about retail and have a knack for leadership, this opportunity is perfect for you to make a significant impact in a thriving retail environment.