Store Administrator

Dover Street Market (International) Limited; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent retail organization in London is seeking a Store Administrator for full-time responsibilities including resource planning, communication across teams, and administrative support. The ideal candidate will have strong organizational skills, be self-motivated, and work well in a fast-paced environment, reporting directly to the Store Management team. Employee benefits include holidays, discounts, and a supportive workplace culture.

Benefits

20 days holiday plus Bank Holidays

Generous Clothing Allowance

Up to 60% Employee Discount

Access to RetailTrust Employee Assistance Programme

Free access to Headspace

24/7 VirtualGP service

Cyclescheme and Eyecare Vouchers

Qualifications

• Must be energetic and self-motivated.
• A highly motivated individual able to converse with stakeholders.
• Structured and organised with a flexible outlook.

Responsibilities

• Resource planning and staffing rota management.
• Administer holiday requests ensuring adequate cover.
• Support managers and HR team with coordination and scheduling.

Skills

Excellent knowledge of Microsoft Office and Excel

Excellent communication and negotiation skills

Experienced within a retail environment

Multi-disciplined, multi-tasker

Ability to prioritise and work to strict deadlines

Job description

Apply for the Store Administrator role at DOVER STREET MARKET (INTERNATIONAL) LIMITED.

This role is based in-store and reports to the Store Management team for all administrative responsibilities. The position works closely with departments across the business to ensure that key updates and information are communicated to store teams accurately and on time. The successful candidate will play an essential role in supporting effective information flow and keeping all teams well-informed.

Key Responsibilities

Store Administration

• Resource planning - creating, publishing and maintaining the store staffing rota, ensuring the time attendance system is kept up to date (including concession teams).
• Administer holiday requests with full store overview, ensuring adequate cover is provided.
• Ensure all absences and lateness’s are recorded, flagging concerns to HR team.
• Keep fully up to date with the Store Events Calendar, maintaining comprehensive product knowledge, mindful of the key launch dates and ensuring the concierge team are also duly informed.
• Assist the Store Management Team with ad hoc administrative tasks, invoicing, raising Purchase Orders and stationary orders.
• Circulation of weekly goals/focuses to the store each Monday morning.
• Accountable for end of day banking (cash counting).
• Daily reconciliation of sales reports, rectifying any merchandise issues to allow for consistent and accurate reporting.
• Support managers and HR team with coordination of shopcraft, internal trainings, meetings and onboarding schedules.
• Support the Finance/HR Team with monthly Payroll submissions including overtime and sickness.
• Schedule probation meetings with Store Management to the required timelines.
• Update senior team on store scheduling, managers schedules and London Events Calendar.
• Oversee store Credit card - submitting of expenses with Store Management approval.
• Reconcile stylists and B2B invoices for Store Management approval.
• H&S point of contact – send daily emergency messages and circulate to the fire wardens and first aiders on site that day.

Attitude Requirements

• A highly motivated and competent individual able to converse with stakeholders internally and externally.
• A total self‑starter able to set the standard by their own professionalism and attitude.
• Must be energetic and self‑motivated.
• Structured and organised, but nonetheless approachable with a flexible outlook.
• Willingness to do whatever it takes to get the job done and to drive the business forward.

Skills Requirements

• Multi‑disciplined, multi‑tasker, comfortable working within a fast‑paced environment.
• Excellent Knowledge of Microsoft Office and Excel.
• Excellent communication and negotiation skills.
• Experienced within a retail environment.
• Ability to prioritise and work to strict deadlines.

What We Offer

• 20 days holiday plus Bank Holidays, increasing with each year of service up to 5 additional days.
• A generous Clothing Allowance.
• Up to 60% Employee Discount.
• Access to RetailTrust, our Employee Assistant Programme.
• Free extended access to Headspace for mindfulness and meditation.
• 24/7 Access to our VirtualGP service.
• Cyclescheme and Eyecare Vouchers.

Equal Opportunity

The diversity of our workforce is what makes us unique, creative and connected. As an equal opportunity employer, we work hard to ensure that candidates and employees are treated fairly. We do not tolerate discrimination of any kind. We welcome people from all courses of life – age, race, gender, sexuality, disability, and more – and strive to make everyone feel like they belong. We review our recruitment selection criteria, hiring processes and onboarding often. The goal is to be as diverse and inclusive as possible. Put simply: we welcome everybody, respect everyone's stories, and celebrate our differences.

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Retail