Station Experience & Operations Leader

Avanti West Coast; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading transport provider in the UK is seeking an experienced Station Manager to oversee operations at Wigan and Warrington station. You will lead teams to ensure excellent customer service while maintaining safety and operational standards. The ideal candidate will have a proven track record in people management and be adept at driving business initiatives. This role offers competitive benefits, including free travel for employees and their families, and a final salary pension plan.

Benefits

Final salary pension

Free travel for you/spouse/partner/dependents

75% off other train operators fares

30 days holiday increasing with service

10 free journeys on other First Group Train Operators

Qualifications

• Experience of leading teams in a fast-paced environment.
• Ability to drive business initiatives with positivity.
• Knowledge of safety regulations and compliance.

Responsibilities

• Ensure compliance with safety and security standards.
• Inspire and develop your teams to deliver excellent customer service.
• Manage station budget and operational performance.

Skills

People management

Team leadership

Safety compliance

Operational performance

Customer experience focus

Job description

A leading transport provider in the UK is seeking an experienced Station Manager to oversee operations at Wigan and Warrington station. You will lead teams to ensure excellent customer service while maintaining safety and operational standards. The ideal candidate will have a proven track record in people management and be adept at driving business initiatives. This role offers competitive benefits, including free travel for employees and their families, and a final salary pension plan.