SME Consultant

PIB Group; Birmingham, City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading insurance company in Birmingham is looking for an SME Consultant to manage a varied portfolio of Group Risk and Healthcare clients. The role involves building relationships, delivering exceptional account management, and driving growth through consultancy. Ideal candidates should have a background in Group Risk and experience in Employee Benefits. Strong organizational and communication skills are essential. Competitive package offered.

Benefits

Competitive package with performance-linked rewards

Supportive team environment

Clear development pathways

Qualifications

• Minimum 1-2 years’ experience in the Employee Benefits sector.
• Comprehensive knowledge of EB products and FCA-regulated environments.

Responsibilities

• Managing and growing an SME portfolio across Group Risk and Group Healthcare.
• Delivering excellent customer outcomes through proactive account management.
• Building strong relationships with clients and providers.

Skills

Group Risk background

Strong consulting skills

Organizational skills

Clear written/verbal communication

Education

GR1 and IF7 desirable

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

SME Consultant page is loaded## SME Consultantlocations: UK - London - Minster Court: UK - Birmingham - Calthorpe Road: UK - Gloucester - Southgate Housetime type: Full timeposted on: Posted Todayjob requisition id: JR101809PIB (Employee Benefits) consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications and employee benefits technology.We are now looking for an EB Consultant within the SBU unit . This role will help SMEs get the most from their people strategies by delivering exceptional advice across Group Risk and Healthcare. You will provide a desk-based service with occasional face-to-face client meetings, supporting and growing an established SME portfolio.**What You’ll Be Doing*** Managing and growing an SME portfolio across Group Risk (Life, IP, CI) up to 30 lives and Group Healthcare (PMI, Dental, Health Cash Plans) up to 10 lives* Delivering excellent customer outcomes through proactive account management, renewal consulting, and rate reviews.* Building strong relationships with clients and providers via telephone, MS Teams, and in-person meetings.* Preparing and delivering employee communications and presentations.* Coordinating with admin/support teams to ensure service standards, smooth workflows, and timely query resolution.* Driving retention and new business income targets; identifying cross-sell and up-sell opportunities.* Collaborating with the wider Insurance Broking and Employee Benefits teams to shape solutions aligned to client needs.* Supporting quality by conducting peer reviews and ensuring your own work is reviewed where needed.**What We’re Looking For*** A Group Risk background is essential with knowledge and experience within Group Healthcare products a distinct Advantage* Minimum 1/2 years’ experience in the Employee Benefits sector considered* Strong consulting skills with excellent questioning, listening, and clear written/verbal communication.* Highly organised with solid administrative capability; confident with MS Word, Excel, PowerPoint, and Outlook.* Comprehensive knowledge of EB products, market trends, and FCA-regulated environments.* Team player who thrives in a dynamic setting, focused on client outcomes and achieving financial/service targets.* Qualifications: GR1 and IF7 desirable; ongoing CPD commitment expected.**Compliance, Quality and Conduct*** Adhere to regulatory requirements and internal policies, including accurate file maintenance and documentation.* Maintain competency and complete CPD; support team quality via peer reviews.* Uphold PIB’s Code of Conduct: client-first, collaborative, skilled, transparent, and fair, with the highest standards of propriety.**What You’ll Get*** Opportunity to shape and grow a high-potential SME portfolio.* Supportive team environment with strong values and clear development pathways.* Competitive package with performance-linked rewards.PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow.**Inclusion & Accessibility**We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.