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SIA LICENSED FOOTBALL MATCH DAY STEWARD/RESPONSE TEAM MEMBER

Elite Security Service Providers Ltd

Blackpool

On-site

GBP 20,000 - 25,000

Full time

30+ days ago

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Job summary

An exciting opportunity exists for an SIA Licensed Football Match Day Steward/Response Team Member at an esteemed security service provider in Blackpool. In this role, you will play a pivotal part in ensuring the safety and well-being of attendees during football matches and events. Your responsibilities will encompass checking tickets, managing crowd safety, and responding to incidents, all while maintaining a professional demeanor. The ideal candidate will possess strong communication skills, an SIA license, and a commitment to customer service.

Qualifications

  • Candidates must possess a valid SIA Front Line License.
  • Excellent communication skills are required.
  • Ability to handle emergency situations and difficult individuals.

Responsibilities

  • Greet visitors and monitor crowd safety at events.
  • Ensure compliance with entry requirements and conduct searches.
  • Report and manage incidents of anti-social behavior.

Skills

Customer care
Communication skills
Observation skills

Education

Valid SIA Front Line License
Five-year employment history
Job description
SIA LICENSED FOOTBALL MATCH DAY STEWARD/RESPONSE TEAM MEMBER

Join to apply for the SIA LICENSED FOOTBALL MATCH DAY STEWARD/RESPONSE TEAM MEMBER role at ELITE SECURITY SERVICE PROVIDERS LTD

SIA LICENSED FOOTBALL MATCH DAY STEWARD/RESPONSE TEAM MEMBER

1 month ago Be among the first 25 applicants

Join to apply for the SIA LICENSED FOOTBALL MATCH DAY STEWARD/RESPONSE TEAM MEMBER role at ELITE SECURITY SERVICE PROVIDERS LTD

Stewards play an important role in the safety and security of employees and guests at Football Matches, Events and Festivals. Stewards generally carry out a variety of different roles during an event. From checking tickets/gates/wristbands upon entry, monitoring crowd safety, pointing out amenities and general stewarding of the public and guests, Stewards are expected to contribute to, and maintain, a happy and fun atmosphere for all. Response Team Members will additionally be responsible for turnstile searches and dealing with incidents of anti-social behaviour.

We are proud to support several North West Football teams on matchdays, in Manchester, Preston and Lancashire

MAIN DUTIES.

  • Greet all visitors in a friendly and courteous manner
  • Ensuring suitability of customers to enter premises including searching, where required
  • Good observation skills, remaining alert to any potential issues
  • Site perimeter patrolling, egress control and crowd management
  • Maintaining order on the premises, reporting and resolving anti-social behaviour and any suspicious behaviour
  • Dealing with emergency situations, such as fire/terrorist activities, assisting with the safe evacuation of all staff and visitors
  • Reporting and recording details of irregularities, incidents, and patrols.

PERSON SPECIFICATION.

  • Be reliable and punctual, and present themselves in an extremely professional manner
  • Have excellent oral and written communication skills
  • Have the highest standards of customer care skills
  • Be a team player and very customer orientated
  • The ability to deal with difficult people in conflict or emergency situations.
  • Be very flexible to work week nights and weekends due to ad-hoc nature of match fixtures

Requirements For The Job

Successful candidates will be required to provide:

  • Valid SIA Front Line License
  • Five year employment history
  • Proof of eligibility to work in the UK
  • Proof of Address – Utility Bills / Bank Statement covering the previous 3 month

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Security and Investigations

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