Showroom Product Genius: Elevate Customer Experience

Arnold Clark Group; Inverness; On-site; GBP 60,000 - 80,000; Full time

Job summary

An automotive leader in Inverness is seeking a Customer Service Executive, known as a Product Genius, to enhance customer experiences in their Hyundai branch. This role involves preparing the showroom, assisting customers, and supporting the Sales team. Ideal candidates will possess strong communication skills, a positive attitude, and a full UK driving license, with opportunities for career progression into car sales. Join a diverse and inclusive environment committed to employee growth and satisfaction.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Simplyhealth access

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Qualifications

• Confident communicator who understands positive attitude brings great results.
• Eager to progress within the role to car sales.

Responsibilities

• Prepare showroom and cars for daily operations.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about vehicles to assist customers.

Skills

Confident communication

Willingness to go the extra mile

Ability to work both independently and as part of a team

Full UK driving license

Job description

An automotive leader in Inverness is seeking a Customer Service Executive, known as a Product Genius, to enhance customer experiences in their Hyundai branch. This role involves preparing the showroom, assisting customers, and supporting the Sales team. Ideal candidates will possess strong communication skills, a positive attitude, and a full UK driving license, with opportunities for career progression into car sales. Join a diverse and inclusive environment committed to employee growth and satisfaction.