Showroom Manager

King Living Pty; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading furniture retailer in Greater London is seeking a Showroom Manager. Responsible for driving showroom performance and leading a sales team to maintain premium brand standards. Applicants should have experience in managing premium brands, excellent customer service skills, and a strong leadership style. The role requires weekend work and offers a supportive team environment, along with competitive benefits including commission and career development opportunities.

Benefits

Uncapped team-based commission

Competitive employee benefits

Career development and ongoing training

Generous product discounts

Qualifications

• Previous experience managing a premium brand showroom.
• Strong mentoring and coaching skills in a sales environment.
• Ability to manage store budgets and operational excellence.

Responsibilities

• Lead a high-performing sales team to drive showroom performance.
• Ensure exceptional showroom presentation and customer service.
• Develop local business strategies to enhance sales growth.

Skills

Sales skills

Team leadership

Customer service

Coaching and mentoring

Visual merchandising

Problem-solving

Communication skills

Tools

Microsoft Office

Job description

Since 1977, King Living pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered at our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, USA, Singapore, Malaysia, China and Thailand.

At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

The Role

As Showroom Manager, you'll be the driving force behind our Tottenham Court Rd showroom's performance, leading a high‑performing team while maintaining our premium brand standards. This is a full‑time position requiring weekend work.

Key Responsibilities

Leadership & Team Development

• Build and lead a high‑performing sales team through active coaching, structured training programs, and performance management
• Foster a collaborative culture that encourages innovation and continuous improvement
• Conduct impactful daily team meetings focusing on product knowledge, sales strategies, and performance targets
• Create and manage strategic staff scheduling to optimise showroom performance

Commercial Management

• Drive showroom P&L accountability and commercial performance
• Develop and execute local business development strategies
• Build and nurture relationships with trade and commercial clients
• Analyse sales data and market trends to identify growth opportunities

Operational Excellence

• Ensure exceptional showroom presentation through effective visual merchandising
• Maintain optimal inventory management and stock control
• Drive process improvements across all aspects of showroom operations
• Implement and maintain high standards of customer service excellence

About You

To be successful you will be confident with customers, experienced and focussed in leading/supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson.

• Previous experience in a similar role managing a premium brand
• You are customer obsessed
• Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture
• Demonstrated leadership in organising and managing a team, performance management, selling skills, visual merchandising, operational routines, and IT systems
• Ability to understand store budgets, to effectively run an operational store
• High attention to detail and able to problem‑solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers
• Experience working with textiles, furniture design or interior design (advantageous)
• A team player who is flexible, and adaptable to assist the greater team when required
• Results‑focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns
• Confident communication skills, both written and verbal, with excellent professional presentation
• Intermediate ability in computer skills, including the Microsoft Office suite

Our Values

Passion, Integrity, Collaboration, Innovation – these are the values that unite us, inspire us and set us apart. They’re not just words; they’re the heartbeat of King Living, pushing us to be our best.

Benefits

• Uncapped team‑based commission
• Competitive employee benefits
• Ongoing sales campaigns to support your sales results
• Career development and ongoing training
• Supportive and friendly team environment with a true family feel
• Generous employee, family, and friends ‘product discounts
• Australian owned company with a growing global footprint
• EAP to support your ongoing health and wellbeing

Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values.

King Living is an equal opportunity employer; all applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

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