Shift Supervisor

The Flying Horse; Birmingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

A local pub in Birmingham is seeking a passionate Shift Supervisor to lead their team. You will manage daily operations, ensuring guests receive exceptional service while training and supporting your staff. The role involves maintaining safety and cleanliness standards in a lively environment. Benefits include flexible shifts, discounts at various brands, and opportunities for team social events. This position is perfect for someone eager to promote a welcoming atmosphere and develop their leadership skills.

Benefits

Flexible shifts

33% discount across brands

20% discount for friends and family

Financial toolkit (Wagestream)

Pension plan

28 days paid holiday

Qualifications

• Experience in a supervisory role in hospitality.
• Passion for providing a great guest experience.
• Ability to work flexible shifts.

Responsibilities

• Lead the team in day-to-day operations.
• Serve guests and ensure a high standard of service.
• Train and support team members.
• Maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Team training

Financial management

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Country Girl, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, daarvan you'll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and/xml work in a great team. Join us and help us make every guest feel truly welcome.