Shift Manager: Lead Team, Delight Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK food retailer is looking for a Shift Manager to inspire the team and deliver exceptional customer service. In this role, you'll manage the shop in the absence of the Manager, ensuring customers receive a friendly experience across various channels. Responsibilities include leading by example, preparing products, and maintaining shop standards. Ideal candidates have previous supervisory experience and a passion for inclusivity. Enjoy competitive pay, discounts, and a supportive work environment.

Benefits

Competitive pay

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

10% of all profits shared with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday shopping

Qualifications

• Reliable and passionate about customer service.
• Previous team supervisory experience in a customer-focused environment.
• Supportive of an inclusive culture.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a friendly manner.
• Prepare products and manage the ovens.
• Ensure displays are stocked and shop is clean.

Skills

Natural leadership abilities

Exceptional customer service

Team supervision

Job description

A leading UK food retailer is looking for a Shift Manager to inspire the team and deliver exceptional customer service. In this role, you'll manage the shop in the absence of the Manager, ensuring customers receive a friendly experience across various channels. Responsibilities include leading by example, preparing products, and maintaining shop standards. Ideal candidates have previous supervisory experience and a passion for inclusivity. Enjoy competitive pay, discounts, and a supportive work environment.