Shift Manager: Lead a High-Energy Retail Team and Grow

Heron Foods Limited; Runcorn; On-site; GBP 26,000; Full time

Job summary

A retail company in Runcorn seeks a full-time Shift Manager to lead the team and ensure excellent customer service. The role requires supervisory experience in retail, effective communication skills, and a motivational leadership style. Offering a dynamic work environment, the position includes responsibilities like maintaining store standards, handling customer queries, and stock management. Enjoy benefits such as staff discounts, career development opportunities, and 24/7 wellbeing support while working in a supportive team culture.

Benefits

Staff Discount: 10% off at Heron Foods and B&M stores

Career Development: Access to training and leadership development

Wellbeing Support: 24/7 GP access

Rewarding Extras: Long-service awards and colleague discounts

Qualifications

• Previous experience in a supervisory or team leader role in retail or similar environments.
• Strong, motivational leadership style.
• Great communication and problem-solving skills.
• Ability to stay organised and adaptable under pressure.

Responsibilities

• Leading and motivating the team during your shift to maintain high store standards.
• Providing excellent customer service and confidently handling customer queries.
• Keeping the store well-presented and fully stocked.
• Supporting stock deliveries and efficient stockroom management.
• Acting as a keyholder, with responsibility for store opening and closing.

Skills

Supervisory experience

Motivational leadership

Communication skills

Problem-solving skills

Organisation skills

Job description

A retail company in Runcorn seeks a full-time Shift Manager to lead the team and ensure excellent customer service. The role requires supervisory experience in retail, effective communication skills, and a motivational leadership style. Offering a dynamic work environment, the position includes responsibilities like maintaining store standards, handling customer queries, and stock management. Enjoy benefits such as staff discounts, career development opportunities, and 24/7 wellbeing support while working in a supportive team culture.