Shift Lead Volunteer

OXFAM International; Troon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading charity organization in Troon is seeking a Shift Lead Volunteer to support shop operations. Responsibilities include managing shop hours, supervising fellow volunteers, and providing great customer service. No prior experience is necessary as full training will be provided. This role offers valuable experience development in a community-focused environment. Flexible volunteering options allow you to contribute as per your availability while making a significant difference in the local area.

Benefits

Some lunch and travel costs covered

Access to training and development

Flexible volunteering schedules

Free support from the Retail Trust

Qualifications

• Open to learning and willing to undergo training.
• Reliability and punctuality are crucial.
• Enjoy working in teams and effectively supporting others.

Responsibilities

• Open and close the shop and manage volunteer tasks.
• Provide exceptional customer service.
• Sort and price donated stock and assist with shop tasks.

Skills

Reliability

Team collaboration

Effective communication

Job description

Please note: This role is only suitable for applicants aged 18 and over.

Do you want to make a real difference?

At Oxfam, we're not just selling pre‑loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide.

By undertaking this role you will enable the shop to open for trading, close up, supervise and lead other volunteers in tasks that ensure the smooth running of the shop, and support the management team with task management.

Here’s why Oxfam is the perfect opportunity for you:

Be a Second‑hand Superhero: In our high‑street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

******: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as supervising a team, customer service, and teamwork.

Find Your Community: Meet like‑minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

Whatեղեց happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview – just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved in whatever area of the shop takes your interest!

Volunteer role

Shift Lead Volunteer

Volunteer manager

Shop Manager

Where you will be based

Shop

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference امریکی their community by helping their local Oxfam shop stay open for as long as possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly.

No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or simply keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

ascend you will be doing

• Undertaking shop‑related tasks agreed with the Manager, for example:
• Opening or closing the shop.
• Ensuring that the shop is ready to trade or cashing up at the end of trade.
• Allocating tasks to members of the volunteer team.
• Selecting, sorting, and pricing donated stock.
• Chatting with customers, giving great service at the till.
• Researching valuable and vintage stock.
• Visual merchandising: creating eye‑catching window and in αφορά displays.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training for all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering.
• Full training and support is given for this role – no prior experience is required.
• Happy to be part of a team and collaborate effectively with others.
• Confident communicator.

What’s in it for you

• Some lunch and travel costs paid ( infancia to the Manager first to understand what is covered).
• Access to training and development.
• Grow your confidence and meet new people.
• Flexible volunteering schedules that fit your lifestyle.
• Free confidential support by the Retail Trust.
• Possible references for future employers.

Disclaimer

Additional information:
- We SMALLLY welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and’annonce consider possible adjustments.
- We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

When you can volunteer

Morning

Afternoon

Evening

Night

Mo

Tu

We

Th

Sa

Su

Apply

Follow the link or contact the Shop Manager to apply for this volunteer position.