Service Manager

Consensus Support; Selby; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading support services provider in Selby is seeking a Registered Service Manager to oversee their supported living service. The role involves managing the operational efficiency, ensuring compliance with regulations, and promoting the wellbeing of team members. Candidates must have experience with individuals with learning disabilities and a Level 3 qualification in Health & Social Care. The position offers various benefits including a discretionary bonus and professional development opportunities.

Benefits

Discretionary 10% annual bonus scheme

Holiday Purchase Scheme

Recognition and rewards for long service

Learning and development opportunities

Life assurance benefit

Wagestream wage access

Employee discounts from retailers

Health and wellbeing support

Qualifications

• Experience working with individuals with Learning Disabilities or complex behaviours.
• Background in Supported Living or Residential Services.
• Willingness to undergo training for Level 4 and 5 qualifications.

Responsibilities

• Oversee effective operational management of the service.
• Ensure the wellbeing of the team and provide necessary tools.
• Promote quality assurance and compliance with obligations.
• Manage financial performance and resources efficiently.
• Report management information accurately.

Skills

Experience with Learning Disabilities or complex behaviours

Leadership skills

Interpersonal and communication skills

Flexibility and efficiency

Education

Level 3 qualification in Health & Social Care

Job description

Role

Registered Service Manager

Salary: £40,000 - £45,000 per annum

Service: Abbey Close, Selby

Your Service

The site is a new-build development in a popular historical market town. The site comprises a mix of detached and semi-detached 1 and 2 bedroom houses with private gardens, gated entry and parking. This service will provide specialist supported living accommodation for 7 people with learning disabilities, autism and complex needs, including those identified under the Transforming Care Programme, meeting the identified needs of North Yorkshire Council.

Your Role

From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team – every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues’ lives and the people we support – and are an integral part of ensuring everyone at Consensus has the opportunity to flourish.

• Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential.
• Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
• Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
• Effectively manage financial performance, with financial resources appropriately managed & controlled.
• Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner.
• Ensure full and accurate reporting of management information, maximising quality and compliance.
• The role requires you to be registered with the Care Quality Commission (CQC).

Our Benefits

Consensus is a certified Great Place to Work and has been recognised as one of the UK’s Best Workplaces for Women. Here’s just a small selection of the benefits you’ll enjoy:

• Bonus Scheme: Discretionary 10% annual bonus scheme.
• Holiday Purchase Scheme: Purchase an additional two days’ annual leave each year.
• Recognition & Rewards: Including long service awards and a recognition platform.
• Learning & Development: Supporting your personal and professional growth with Consensus Academy.
• Life Assurance: Benefit of twice your annual salary.
• Wagestream: Withdraw a percentage of your wages as you earn them before payday.
• Discounts: From over 150 retailers through our employee benefits platform.
• Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we’re here to support you and your teams.

About You

To be successful in this role, you will:

• Have plenty of experience working with those with Learning Disabilities or complex behaviours
• Be an experienced Service Manager looking for a new challenge – with a background in Supported Living or Residential Services.
• Have a minimum of a Level 3 qualification in Health & Social Care – support and training towards Level 4 and 5 is available.
• Bring strong leadership, interpersonal and communication skills.
• Be confident, flexible and efficient – you’re happy to work on a shift basis and, where required, be on call.
• Above all, you’ll be committed to providing person‑centred care that provides equitable opportunities to all of those you’re working for.

We are proud to have been officially certified as a Great Place to Work® and one of the UK’s Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you’re looking to achieve from this next step, make this your moment to shine.

Want to hear more about the role? Call our dedicated in-house recruitment team on 01206 417573.

We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.