Service Engineer - Crawler Cranes & Foundation Machines

Liebherr Group; Biggleswade; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading manufacturer in heavy machinery is seeking a Service Engineer to oversee inspections and repairs of foundation machinery. This position focuses on delivering high-quality service at customer sites throughout the UK, ensuring utmost customer satisfaction. Candidates should hold an NVQ level 3 or equivalent in a related field, along with relevant work experience. The position offers a competitive salary, a secure work environment, and opportunities for training and development.

Benefits

Competitive salary and benefits

Training and personal development

Secure and progressive work environment

Qualifications

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
• Work experience within heavy plant or a relevant industry.
• CSCS Card is essential.
• Slinger and signaller certification is beneficial.

Responsibilities

• Carry out servicing, inspection and repair of foundation machinery.
• Diagnose specific faults and take appropriate action.
• Return warranty and other return parts cleaned and on time.
• Ensure all service information is read and filed.
• Maintain a healthy and safe working environment.

Skills

Apprenticeship completion

Work experience in heavy plant

CSCS Card

Slinger and signaller

Education

NVQ level 3 or equivalent

Job description

Overview

A vacancy has arisen within our Mobile & Crawler Cranes department for a Service Engineer (Crawler Cranes & Foundation Machines). The role will contribute to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment at customer premises or on site, ensuring quality standards and timelines for repair are optimised at all times, leading to increased customer confidence and repeat business whilst working within the Company’s key result areas: Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities as a Service Engineer

• Carry out servicing, inspection and repair of foundation machinery and equipment at customer premises or on site or at the appropriate depot.
• Diagnose specific fault issues and take appropriate action.
• Return all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labelling.
• Ensure all service information is read, understood and filed.
• Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
• Escalate the appropriate action in relation to broken or damaged company equipment.
• Develop an effective working relationship with the support team at the depot and support others where required.
• Maintain a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Support the roles of others, ensuring administration and paperwork is completed effectively and on time as required.
• Develop outstanding rapport and relationships with all customers.
• Coordinate with the customer to ensure needs are understood and a flexible approach is adopted to meet them.
• Work with the customer in mind, maintaining quality work standards and leaving the repair site clean and in a condition that satisfies the customer.
• Contribute to recognising and improving work processes to drive greater efficiency.

Your Profile to be successful in the Service Engineer role

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
• Work experience within heavy plant or a relevant industry.
• CSCS Card
• Slinger and signaller

Our Offer

• The opportunity to work with the industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development

Location & Contact

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland. Address: Normandy Lane, SG18 8QB Biggleswade, United Kingdom (GB). Contact: Aleksandra Szczepanska, [e-mail]

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries: Industrial Machinery Manufacturing