Service Advisor: Flexible Hours & Exceptional Car Care

BMW; High Wycombe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in High Wycombe seeks a BMW Service Advisor to provide exceptional customer care and act as a liaison between customers and the workshop. Candidates must have Service Advisor experience in the automotive sector. The role requires strong organisational skills and attention to detail, with training provided to enhance your career. This position offers a variety of flexible working patterns to meet customer needs and a range of rewards including enhanced holiday entitlement and high street discounts.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Service Advisor experience in the automotive industry is required.
• Training will be provided through in-house Learning & Development.
• Strong customer service background is beneficial.

Responsibilities

• Provide outstanding customer care as a vital link between customers and workshop.
• Inform customers on vehicle servicing and keep them updated.
• Liaise with technicians about vehicle statuses.

Skills

Customer service

Organisational skills

Attention to detail

Tools

Kerridge

Job description

A leading automotive service provider in High Wycombe seeks a BMW Service Advisor to provide exceptional customer care and act as a liaison between customers and the workshop. Candidates must have Service Advisor experience in the automotive sector. The role requires strong organisational skills and attention to detail, with training provided to enhance your career. This position offers a variety of flexible working patterns to meet customer needs and a range of rewards including enhanced holiday entitlement and high street discounts.