Senior Retail Store Manager - Drive Revenue & Experience

BT Ireland; East Midlands; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading telecom company in the East Midlands seeks a passionate Designate Store Manager to inspire a large team and enhance customer experiences. You'll be responsible for achieving revenue targets while cultivating a high-performance culture. Strong leadership and excellent customer service skills are essential for this role. The company offers competitive compensation with significant earning potential through commission, along with benefits such as online GP access, generous parental leave, and discounts on products.

Benefits

Significant earning potential through commission

24/7 online GP access

Market-leading paid carer’s leave

Generous family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• Proven track record of leading teams in a retail environment.
• Ability to drive revenue while ensuring a great customer experience.
• Strong interpersonal skills to foster relationships with customers and stakeholders.

Responsibilities

• Lead and motivate your team to achieve sales and service targets.
• Implement strategies to enhance customer experience.
• Cultivate a high-performance culture with a focus on KPIs.

Skills

Leadership

Coaching and development

Customer service

Target-driven

Communication

Job description

A leading telecom company in the East Midlands seeks a passionate Designate Store Manager to inspire a large team and enhance customer experiences. You'll be responsible for achieving revenue targets while cultivating a high-performance culture. Strong leadership and excellent customer service skills are essential for this role. The company offers competitive compensation with significant earning potential through commission, along with benefits such as online GP access, generous parental leave, and discounts on products.