Senior Rates Leader — Hybrid, 5 Weeks Leave

Hames Sharley; Stirling; On-site; GBP 46,000 - 51,000; Full time

Job summary

A local government organization in Stirling is looking for a skilled individual to lead the Rates & Accounts team. The role focuses on supervision, customer service, and financial management within local government. The ideal candidate will have experience in a similar leadership position and be highly adaptable. The organization offers competitive salary, flexible work arrangements, and numerous benefits such as generous leave and professional development opportunities.

Benefits

5 weeks annual leave

Paid Wellness Days

Paid Volunteer Day

12 weeks paid parental leave

Salary packaging options

Free on-site parking

50% gym membership discount

Qualifications

• Experience supervising a team within a customer service environment.
• Adaptability in a busy, changing organisation.
• Knowledge of local government principles and practices.

Responsibilities

• Supervise the day-to-day operations of the Rates team.
• Ensure accurate and consistent customer service.
• Assist in operational, administrative, and strategic initiatives.

Skills

Customer service skills

Supervisory skills

Financial management

Communication skills

Organisational skills

Problem-solving skills

Research and analysis skills

Education

Experience in a similar role

Knowledge of Local Government Act

Job description

A local government organization in Stirling is looking for a skilled individual to lead the Rates & Accounts team. The role focuses on supervision, customer service, and financial management within local government. The ideal candidate will have experience in a similar leadership position and be highly adaptable. The organization offers competitive salary, flexible work arrangements, and numerous benefits such as generous leave and professional development opportunities.