Senior Property Manager

Mortimer Surveyors, incorporated; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A growing property management firm in Greater London is seeking an experienced Senior Property Manager to lead its Property Management Department. This role involves overseeing operations for residential and commercial properties, ensuring compliance and exceptional service delivery. Ideal candidates will have over 5 years in property management, excellent organizational skills, and a proactive attitude. This position provides a competitive salary, car allowance, and the chance to shape and grow the department within a supportive environment.

Benefits

Competitive salary

Car allowance

Supportive office environment

Qualifications

• 5+ years of property management experience, especially in residential and commercial portfolios.
• Strong understanding of lettings legislation and compliance.
• Confident decision-maker able to work independently and lead a department.

Responsibilities

• Oversee daily operations of multiple properties.
• Ensure compliance with company policies and legal regulations.
• Manage, supervise, and mentor one team member.

Skills

Communication skills

Organizational skills

Problem-solving skills

Decision-making ability

Education

MARLA qualification

Tools

Alto

Job description

Mortimer Surveyors is expanding and seeking an experienced, motivated Senior Property Manager to lead our Property Management Department in Southgate. This senior role oversees a mixed residential and commercial portfolio and includes direct management of one team member within the department.

About The Role

As a Senior Property Manager, you will oversee the full operational management of multiple properties, ensuring compliance, efficiency, and exceptional service delivery. You will act as the main point of escalation for complex issues while providing leadership and support to your team member.

Key Responsibilities

• Oversee daily operations of multiple residential and commercial properties
• Ensure all properties comply with company policies and legal regulations
• Coordinate maintenance and repair work, liaising with contractors for timely completion
• Manage, supervise, and mentor one member of staff
• Manage all move-ins, move-outs, tenancy progressions, and renewals
• Process check-out reports, determining deductions for damages, dilapidations, and communal charges
• Manage tenant relations, handling enquiries and resolving issues promptly
• Conduct viewings when required
• Prepare and manage rent collection and financial reporting using Alto or similar software
• Maintain accurate records through consistent data entry and documentation
• Handle phone enquiries professionally with excellent phone etiquette

About You

• 5+ years of property management experience (preferred)
• Experience with both residential and commercial portfolios (highly desirable)
• MARLA qualified (highly desirable)
• Strong understanding of lettings legislation and compliance
• Excellent communication, organisational, and problem-solving skills
• Confident decision-maker able to work independently and lead a department
• Full UK driving licence and your own vehicle required
• Car allowance available

Why Work With Us?

• Competitive salary reflective of senior responsibility
• Car allowance
• Leadership role with scope to shape and grow the department
• Supportive office environment and strong local reputation

This role is ideal for a dedicated professional eager to contribute to a dynamic property management team. The successful candidate will possess a proactive attitude, excellent organisational skills, and a passion for delivering outstanding service.