Senior Entertainment Travel Consultant

BCD Travel; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading global travel management company is looking for an experienced Senior Entertainment Travel Consultant to join their Media & Entertainment division. This remote role requires fulfilling travel requests accurately, managing complex itineraries, and providing excellent customer service to clients in the entertainment industry. Candidates should have a solid knowledge of GDS Sabre and strong verbal and written communication skills in English, with Italian being a plus. Join a flexible and dynamic work environment that values diversity and offers various professional perks.

Benefits

Flexible working hours

Generous vacation days

Travel industry perks and discounts

Career development opportunities

Inclusive work environment

Qualifications

• Solid working knowledge of travel industry policies and procedures.
• Ability to work flexible hours and independently.
• Proven ability to manage customer service challenges.

Responsibilities

• Fulfill incoming travel requests via Sabre GDS.
• Assist with group bookings and manage complex itineraries.
• Provide proactive assistance to clients.

Skills

Communication skills

Ability to handle multiple priorities

Knowledge of GDS Sabre

Customer service skills

Attention to detail

Fluent in English

Italian language fluency

Job description

Senior Entertainment Travel Consultant

Out of Hours - Senior Entertainment Travel Consultant (Remote)

Full time, United Kingdom

Location: UK, Iver, Office, EUROPE

We are very excited to be on the lookout for an experienced Entertainment Consultant to join our Media & Entertainment division. This fast‑paced, interesting role is based in the United Kingdom and would suit someone who has a passion for entertainment travel, as our clients are major players in the TV and Film industries.

As a Senior Entertainment Travel Consultant, you will

• Fulfill incoming travel requests/inquiries accurately and efficiently via Sabre GDS
• Have the ability to assist with group bookings, air/hotels, etc
• Be able to work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support Production with crew and talent movements
• Be able to manage location and large group movements
• Confidently manage multiple complex itineraries
• Willingly aid team members within and across teams
• Provide travel offers and general travel advice to travellers
• Understand and accurately apply travel supplier rules
• Maintain current knowledge of the state of the various travel industries supported
• Provide the customer with the required industry information, such as low fares, exchange costs, and penalties
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control

About you

• Solid working knowledge of the travel industry, policies, procedures, and processes
• Knowledge of travel industry system GDS Sabre
• Strong verbal and written communication skills in English, Italian language fluency a plus
• Proven ability to handle multiple priorities simultaneously
• Ability to work flexible hours
• Ability to work independently, exercising discretion and judgement
• Demonstrated professional customer service skills

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

About BCD Travel

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work‑life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].