Senior Enterprise Telecom & Networking Engineer

BT Ireland; Lerwick; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading telecommunications firm in Lerwick is hiring for a role focusing on installing and repairing complex voice and data solutions. Candidates should possess strong customer service skills and experience in telecom engineering. This position emphasizes logical problem-solving ability and offers a dynamic work environment. Whether full-time or flexible, all applicants are encouraged to apply, including those with diverse backgrounds and experiences.

Qualifications

• Brilliant customer service skills and experience with Business customers.
• Recent expertise in complex telecom engineering solutions.
• Logical problem solving and independent working.

Responsibilities

• Install, maintain and repair complex voice solutions.
• Support remote service desks on complex cloud applications.
• Repair and optimize network infrastructure.

Skills

Customer service skills

Problem-solving

Empathy and listening skills

Telecom engineering solutions expertise

Proactive self-development

Job description

A leading telecommunications firm in Lerwick is hiring for a role focusing on installing and repairing complex voice and data solutions. Candidates should possess strong customer service skills and experience in telecom engineering. This position emphasizes logical problem-solving ability and offers a dynamic work environment. Whether full-time or flexible, all applicants are encouraged to apply, including those with diverse backgrounds and experiences.