Senior Debt Advisor – Arian Project (Hybrid, Wales)

Shelter Cymru; Wales; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading housing charity in Wales is looking for a Senior Debt Adviser to join its Housing Services team. This role involves supporting frontline staff with debt advice and delivering casework for complex issues. You will play a crucial role in helping clients secure welfare benefits and ensure housing stability. The position offers a hybrid work model, considerable annual leave, and support programs for employee well-being, contributing to a mission-driven workforce dedicated to fighting for housing security.

Benefits

29 days annual leave plus public holidays

Paid Carers and Compassionate leave

Employee Assistance Programme

Contributory pension scheme

Enhanced maternity and paternity pay

Qualifications

• Support frontline housing staff with expert guidance on debt-related issues.
• Deliver direct casework for more complex cases.
• Contribute to providing welfare benefits and debt advice.

Job description

A leading housing charity in Wales is looking for a Senior Debt Adviser to join its Housing Services team. This role involves supporting frontline staff with debt advice and delivering casework for complex issues. You will play a crucial role in helping clients secure welfare benefits and ensure housing stability. The position offers a hybrid work model, considerable annual leave, and support programs for employee well-being, contributing to a mission-driven workforce dedicated to fighting for housing security.