Senior CRM Executive – UK, Multi-Channel Campaigns

The Hut Group; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading eCommerce company in Manchester is seeking a Senior CRM Executive to enhance customer acquisition and retention strategies. This role involves designing multi-channel CRM campaigns and collaborating with various teams to achieve cohesive business goals. The ideal candidate will have at least 2 years of CRM experience, strong analytical skills, and proficiency with CRM platforms. This position offers competitive benefits and career progression in a dynamic team environment.

Benefits

Bespoke development programmes

25 days annual leave

Enhanced maternity and paternity pay

State-of-the-art on-site gym

Up to 50% staff discount on THG brands

Access to on-site barber

Qualifications

• Minimum 2 years of CRM experience, preferably in retail eCommerce.
• Strong analytical skills and experience with data analysis.
• Excellent verbal and written communication skills.

Responsibilities

• Design and implement CRM strategies for customer acquisition and retention.
• Plan and execute multi-channel CRM campaigns across different platforms.
• Utilise customer data for personalisation and segmentation.

Skills

CRM experience

Proficiency with CRM platforms

Analytical skills

Communication skills

Innovation in CRM campaigns

Attention to detail

A/B testing experience

Collaborative mindset

Tools

CRM platforms

Marketing automation tools

Job description

A leading eCommerce company in Manchester is seeking a Senior CRM Executive to enhance customer acquisition and retention strategies. This role involves designing multi-channel CRM campaigns and collaborating with various teams to achieve cohesive business goals. The ideal candidate will have at least 2 years of CRM experience, strong analytical skills, and proficiency with CRM platforms. This position offers competitive benefits and career progression in a dynamic team environment.