Senior Commercial Analyst

Ebury; City of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global fintech firm is seeking a Senior Commercial Analyst to support the sales team by providing data-driven insights. The role involves analyzing sales performance, enhancing sales processes, and maintaining CRM systems. Ideal candidates will have a solid background in analytics, proficiency with data tools, and fluency in English and Portuguese. This position offers a competitive salary, mentorship, and a supportive work culture.

Benefits

Competitive Starting Salary

Annual discretionary bonus

Dedicated Mentorship

Cutting-edge Technology

Clear, Accelerated Career Progression

Dynamic & Supportive Culture

Generous Benefits Package

Qualifications

• Proven experience as a sales/product analyst within fintech.
• Solid understanding of sales processes.
• Experience with sales enablement tools.

Responsibilities

• Collect and analyze sales data to develop KPIs.
• Monitor and report on the performance of the Ebury Connect platform.
• Collaborate to enhance sales processes and lead generation.

Skills

Analytical skills

Proficiency in data analysis tools

Communication skills

Problem-solving

Critical thinking

Fluency in English

Fluency in Portuguese

Education

Bachelor's degree in business, finance, economics, or related field

Tools

Looker BI

Salesforce

Excel

Job description

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward‑thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross‑border finance, while advancing your own career in a dynamic, high‑growth industry.

Senior Commercial Analyst

Ebury São Paulo Office - Hybrid: 4 days in the office, 1 day working from home per week

The role is critical for supporting the sales team by providing data‑driven insights and implementing strategies to accelerate revenue growth. The analyst will work closely with local leadership and regional offices across Brazil, alongside our Ebury Connect team reporting into HQ in London, UK.

What you’ll do

• Sales Analytics: Collect, analyze, and interpret sales data to identify trends and develop Key Performance Indicators (KPIs) and dashboards to track performance;
• Ebury Connect Performance Analysis: Monitor and report on the commercial performance, adoption, and usage of the Ebury Connect platform, specifically tracking key integration methods (APIs, ERP connectors, SFTP/H2H) and the uptake of local Brazilian payment rails such as PIX within the platform;
• Sales Process Optimisation: Collaborate to enhance existing sales processes, including lead generation, qualification, pipeline management, and forecasting;
• Data Analysis and Reporting: Prepare regular reports on sales performance and revenue forecasts to identify opportunities for growth, customer segmentation, and cross‑selling/up‑selling, with a focus on opportunities for Ebury Connect penetration;
• Product Insights & Feedback: Utilize data from Ebury Connect to identify user friction points, suggest enhancements for the local Brazilian offering, and provide commercial feedback to product and technology teams regarding platform usability and features;
• CRM Management: Maintain and optimise the CRM system, ensuring data accuracy and providing training support;
• Sales Automation: Identify opportunities for process automation and collaborate with the technology team to implement appropriate tools;
• Collaboration and Communication: Work closely with cross‑functional teams (marketing, product, finance) to align sales acceleration initiatives with overall business objectives.

What you’ll need

• Bachelor's degree in business, finance, economics, or a related field;
• Proven experience as a sales/product analyst or similar role, preferably within the fintech;
• Strong analytical skills and proficiency in data analysis tools such as Looker BI, Excel/Gsheets and Salesforce or similar CRM systems;
• Solid understanding of sales processes, pipeline management, and the lead‑to‑revenue lifecycle;
• Experience with sales enablement tools and technologies;
• Excellent communication, presentation, problem‑solving, and critical‑thinking skills;
• Fluency in Portuguese and English. Spanish is desirable;
• Desirable Qualifications:
  • Familiarity with digital payment solutions, API‑based platforms, or ERP system integrations (e.g., NetSuite, PIX)
  • Familiarity with financial products and markets
  • Familiarity with payments space and experience in FP&A

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting‑Edge Technology: Leverage state‑of‑the‑art tailor‑made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• São Paulo Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn – Rafaela Procópio

At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.

About Us

Ebury is a FinTech success story, positioned among the fastest‑growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest‑Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast‑paced FinTech sector.

At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.