Senior Client Services Manager, Outdoor Events - Hybrid

Eventim Apollo; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading ticketing technology firm in London is searching for a Senior Client Services Manager for their Outdoor Team. This role involves leading a ticketing team, overseeing event operations, and acting as a ticketing systems expert. The ideal candidate has over 3 years in client services or ticketing, with strong organizational and analytical skills. This position is on a fixed-term basis, offering a hybrid work model and a supportive culture focused on inclusiveness and professional growth.

Benefits

Flexible working hours

Free show tickets

Climb The O2 experience

Qualifications

• 3+ years' experience in a senior client services or ticketing role.
• Strong knowledge of ticketing systems and technology.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Lead and support a team of ticketing professionals.
• Oversee client requirements including event builds and on-site operations.
• Act as a ticketing systems expert, managing processes and resolving incidents.

Skills

Client services expertise

Organizational skills

Leadership

Analytical skills

Communication

Tools

Excel

Reporting tools

Job description

A leading ticketing technology firm in London is searching for a Senior Client Services Manager for their Outdoor Team. This role involves leading a ticketing team, overseeing event operations, and acting as a ticketing systems expert. The ideal candidate has over 3 years in client services or ticketing, with strong organizational and analytical skills. This position is on a fixed-term basis, offering a hybrid work model and a supportive culture focused on inclusiveness and professional growth.